Job Overview
Employment Type
Part-time
Compensation
Hourly
Exact $16.00
Work Schedule
Flexible
Benefits
Paid Time Off
Weekly or same-day pay options
Health Insurance
Dental Insurance
Vision Insurance
Life insurance
Employee Referral Bonus Program
Retirement saving options
Job Description
Northgate Health Care Facility, located in North Tonawanda, NY, is a prominent establishment within The McGuire Group, a leading organization in skilled nursing, rehabilitation, and long-term care across New York State. With a commitment to providing high-quality care, Northgate has earned a CMS 4-Star Overall Rating, underscoring its dedication to excellence in resident services. The facility prides itself on fostering a supportive, team-oriented work environment where employees can thrive professionally and personally. This dedication to compassionate care and collaborative values positions Northgate as a standout employer in the healthcare sector, inviting professionals who wish to make a genuine difference in the lives of residents and their families to join its community.
The role of Receptionist at Northgate Health Care Facility is essential to upholding the friendly and efficient atmosphere the facility is known for. As the first point of contact, the receptionist creates welcoming impressions for residents, visitors, families, and staff members, setting the tone for all interactions within the facility. The position, which offers a per diem shift with a competitive hourly rate starting at $16 depending on experience, requires a mix of administrative expertise and customer service excellence. Responsibilities include managing front desk operations such as greeting guests, monitoring building security through proper sign-in and sign-out protocols, and directing phone inquiries accurately and promptly. Additionally, the receptionist supports various administrative duties ranging from filing and mail distribution to maintaining resident directories and assisting with transportation needs.
Ideal candidates will need strong organizational skills, the ability to multitask efficiently in a fast-paced healthcare environment, and a professional demeanor that reflects the compassionate values of Northgate Health Care Facility. Beyond typical receptionist duties, employees are empowered to participate in ongoing training to ensure adherence to facility policies and continual professional growth. This role is particularly suited to those who enjoy being at the heart of a community-focused healthcare facility, contributing directly to both operational success and resident satisfaction. If you possess excellent communication skills and a passion for helping others, joining Northgate as a Receptionist offers a meaningful career opportunity with room for advancement and personal fulfillment.
The role of Receptionist at Northgate Health Care Facility is essential to upholding the friendly and efficient atmosphere the facility is known for. As the first point of contact, the receptionist creates welcoming impressions for residents, visitors, families, and staff members, setting the tone for all interactions within the facility. The position, which offers a per diem shift with a competitive hourly rate starting at $16 depending on experience, requires a mix of administrative expertise and customer service excellence. Responsibilities include managing front desk operations such as greeting guests, monitoring building security through proper sign-in and sign-out protocols, and directing phone inquiries accurately and promptly. Additionally, the receptionist supports various administrative duties ranging from filing and mail distribution to maintaining resident directories and assisting with transportation needs.
Ideal candidates will need strong organizational skills, the ability to multitask efficiently in a fast-paced healthcare environment, and a professional demeanor that reflects the compassionate values of Northgate Health Care Facility. Beyond typical receptionist duties, employees are empowered to participate in ongoing training to ensure adherence to facility policies and continual professional growth. This role is particularly suited to those who enjoy being at the heart of a community-focused healthcare facility, contributing directly to both operational success and resident satisfaction. If you possess excellent communication skills and a passion for helping others, joining Northgate as a Receptionist offers a meaningful career opportunity with room for advancement and personal fulfillment.
Job Requirements
- High school diploma or equivalent required
- Minimum 6 months of administrative or customer service experience required
- Healthcare or long-term care experience preferred
- Strong verbal and written communication skills
- Excellent customer service and interpersonal skills
- Strong organizational skills and attention to detail
- Ability to multitask and work effectively in a fast-paced environment
- Professional, dependable, and team-oriented approach
Job Qualifications
- High school diploma or equivalent
- Minimum 6 months of administrative or customer service experience
- Strong verbal and written communication skills
- Excellent customer service and interpersonal skills
- Strong organizational skills and attention to detail
- Ability to multitask and work effectively in a fast-paced environment
- Professional, dependable, and team-oriented approach
Job Duties
- Welcome visitors and ensure proper sign-in and sign-out procedures are followed
- Monitor facility entrances and follow building security procedures to support resident safety
- Answer and direct incoming phone calls to appropriate departments, staff, or resident rooms
- Perform administrative support tasks including typing, copying, filing, and mail distribution
- Maintain copier and office supply areas and distribute incoming faxes
- Sort and distribute resident and facility mail
- Maintain resident directories and mailing information
- Prepare door tags, reports, and other clerical documents as requested
- Assist with resident transportation and help residents enter or exit the facility when needed
- Use the facility intercom system for announcements and staff paging
- Attend required trainings and comply with facility policies and procedures
- Perform additional duties as assigned
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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