Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $15.00 - $22.00
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
401(k) retirement plan
Life insurance
short-term disability
long-term disability
accident insurance
critical illness insurance
Transportation reimbursement
Paid parental leave
Paid Time Off
Wellness rewards program
Free fitness memberships
Employee assistance program
Professional development courses
Employee Referral Program

Job Description

Plus One is a distinguished health and wellness company offering a broad range of fitness and well-being services tailored to employees across various industries. As part of the Optum Workplace Well-being portfolio, Plus One is dedicated to cultivating healthier lifestyles through personalized connections that combine hospitality, empathy, and fun. Their mission centers on promoting employee engagement in health and wellness programs by integrating fitness, nutrition, ergonomics, wellness coaching, and health promotion into the workplace environment. This commitment to well-being is reflected in the company culture that fosters inclusivity, professional growth, and comprehensive health benefits for its employees.

Currently, Plus One is seeking a friendly, reliable, and professional full-time Receptionist to join the team at their high-profile fitness center located in Spring (The Woodlands), TX. This role is ideal for those who enjoy engaging with people and providing excellent customer service in a vibrant, wellness-driven atmosphere. The Receptionist will serve as the first point of contact for members and guests, ensuring a welcoming and professional environment from the moment they enter the facility. Beyond greeting clients warmly, the Receptionist is responsible for handling various administrative tasks, attending to member inquiries and concerns efficiently, processing payments, and maintaining overall facility cleanliness and organization. This position also includes dedicated locker room and towel service duties, accounting for approximately 10 hours each week.

The ideal candidate will possess strong interpersonal skills and the ability to network and interact with clients effectively. Proficiency in basic computer applications such as Microsoft Word, Excel, and Outlook, as well as web-based platforms, is essential. If applicable, candidates may be required to obtain CPR/AED and First Aid certifications, with reimbursement provided in accordance with company policies. Plus One offers a competitive hourly wage ranging from $15 to $22 based on qualifications and experience. Additionally, employees gain access to an extensive benefits package that supports health, financial well-being, personal development, and work-life balance. This includes medical, dental, and vision plans, retirement savings options, life and disability insurance, and wellness programs, among others. Plus One embraces a culture of equal opportunity and inclusivity, making it an excellent place for professionals dedicated to fostering health and well-being in the workplace to build their careers.

Job Requirements

  • High school diploma or equivalent
  • Previous experience in customer service or receptionist role preferred
  • Ability to work full-time hours
  • Competence in using Microsoft Office Suite and web applications
  • Availability to perform locker room and towel service duties
  • Must pass pre-employment drug test
  • CPR/AED and First Aid certification if applicable to location

Job Qualifications

  • Strong customer service and organizational skills
  • Competence with basic computer skills, including Microsoft Word, Excel, and Outlook
  • Ability to network, engage and interact with clients, guests and members
  • Previous receptionist or front desk experience preferred
  • CPR/AED and First Aid certifications (or willingness to obtain if applicable)
  • Excellent communication skills

Job Duties

  • Greet members and guests with warmth and professionalism as they enter the facility
  • Respond to and provide assistance with members’ feedback and concerns in a timely and professional manner, escalating to management as needed
  • Handle account inquiries and payments
  • Fulfill front desk administrative duties
  • Ensure facility cleanliness and manage inventory of supplies and retail products
  • Dedicate 10 hours a week to locker room duties and towel service
  • Maintain confidentiality and uphold company policies at all times

Job Criteria

Experience

No experience required


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