Receptionist

Eugene, OR, USA|Onsite

Job Overview

Employment Type

Full-time

Hourly

Compensation

Hourly

Range $20.00 - $22.00

Work Schedule

Standard Hours

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Life insurance

Disability insurance

FSA

HSA

401(k)

Paid Time Off

Eligible bonuses

equity

Commissions

Job Description

HUB International Limited, commonly known simply as HUB, is one of the world’s largest insurance brokerage firms dedicated to advising businesses and individuals on preparing for the unexpected. With a far-reaching presence across North America, HUB is renowned for its commitment to delivering tailored insurance solutions that provide peace of mind and protect what matters most to its clients. HUB's team represents a unique and comprehensive aggregation of entrepreneurs and industry leaders recognized for their excellence throughout the insurance community. The company’s approach centers on unrelenting advocacy and client-centric solutions, empowering customers with control over their insurance decisions. HUB maintains a dynamic and growing workforce spanning multiple offices, emphasizing strategic development and continuous professional growth in the insurance sector. The company is well-regarded for fostering an inclusive, entrepreneurial culture that encourages employees to innovate and make empowered decisions on behalf of clients and the organization. HUB’s benefits framework is designed to be competitive and flexible, aligning with the evolving needs of its workforce. This framework can include health, dental, vision, life, and disability insurance, alongside various savings opportunities like FSA, HSA, and 401(k) plans, as well as paid time off and eligible bonuses, equity, and commissions for certain roles.

The available position is for a Receptionist who will serve as the first point of contact for guests and callers, offering courteous and professional assistance either in person or over the phone. This role is vital for ensuring smooth and friendly communication between HUB’s agency staff and their clients or the public. The Receptionist’s duties encompass answering telephones, providing information, routing calls or taking messages, greeting visitors, handling mail (both incoming and outgoing), scheduling appointments, and offering clerical support such as printing, filing, data entry, photocopying, scanning, and distributing company reports. The role demands strong organizational skills, attention to detail, and the ability to manage multiple tasks efficiently while representing HUB’s professionalism and customer service standards. With expected hourly wages ranging from $20 to $22 depending on geographic location and other factors like experience and specific business lines, this role also promises a supportive work environment aimed at promoting career satisfaction and long-term growth. Experience requirements are minimal, making this a great opportunity for those looking to start or build a career in office administration within a leading insurance brokerage firm.

Job Requirements

High school diploma or equivalent
less than 1 year of relevant experience
proficiency with Microsoft Office Suite and Outlook
ability to effectively and professionally communicate orally and in writing with internal and external customers
confidence and demeanor to effectively interact with all levels within the organization
ability to prioritize and organize multiple tasks and responsibilities in order to complete assignments on time and with optimal accuracy

Job Qualifications

High school diploma or GED
proficiency with Microsoft Office Suite and Outlook
ability to effectively and professionally communicate orally and in writing with internal and external customers
confidence and demeanor to effectively interact with all levels within the organization
ability to prioritize and organize multiple tasks and responsibilities in order to complete assignments on time and with optimal accuracy
knowledge of administrative and office procedures and systems such as word processing, managing files and records, designing forms, and workplace terminology
ability to efficiently gather pertinent information and facts, analyze and solve problems timely and thoroughly
ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public
ability to respond to customer needs, solicit customer feedback to improve service, and handle difficult or emotional customer situations promptly and accurately

Job Duties

Answers telephones and give information to callers, take messages, or transfer calls to appropriate individuals
greet visitors or callers and handle their inquiries or direct them to the appropriate persons according to their needs
open, read, route, and distribute incoming mail, including scanning and coding/indexing when necessary
process outgoing mail as needed
schedule and confirm appointments for clients, customers, or supervisors
provide administrative support for all departments such as printing, filing, photocopying, data entry, scanning, binding and collating, downloading company reports, mail distribution and mail-outs
help with data entry, reports, numbers, etc. as assigned
perform other duties and projects as assigned