Job Overview
Employment Type
Temporary
Compensation
Hourly
Range $20.00 - $22.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional development opportunities
Vision Insurance
Job Description
The hiring company is a well-established leader in the window furnishings industry, boasting over 40 years of expertise in designing and crafting high-quality products. Known for its commitment to excellence in quality, service, product selection, and overall value, this award-winning organization has earned recognition not only for its outstanding products but also for socially responsible manufacturing and sustainable forestry practices. With a global reach, the company continues to exceed industry standards and is dedicated to forging a sustainable future through responsible business operations.
Based in La Palma, California, this company offers a temp-to-hire opportunity for a Front Office / Reception Coordinator. The position is fully onsite with a Monday to Friday schedule from 7:00 AM to 4:00 PM PST, featuring a competitive pay range of $20.00 to $22.00 per hour. This role is pivotal in shaping first impressions and maintaining an efficient, welcoming, and organized reception area.
As a Front Office / Reception Coordinator, you will be the primary point of contact for guests, customers, and internal staff. This role demands an individual who can manage multiple responsibilities including answering and screening calls, greeting visitors, and assisting with customer inquiries. You will manage visitor check-ins with modern digital tools such as the iPad Receptionist app and help maintain the smooth operation of showroom facilities by handling opening and closing tasks, such as managing blinds, lights, TVs, and logging into necessary security systems.
In addition, this role involves supporting the sales and customer service teams by tracking shipments using internal systems and third-party shipping websites, communicating with carriers to gather shipment information, and responding to basic customer questions regarding orders and product information. The Reception Coordinator also helps organize internal schedules, including managing the Outlook calendar for visits and conference room bookings.
Success in this position requires a detail-oriented and tech-savvy person with excellent communication skills, the ability to multitask, and a proactive approach to problem-solving. The ideal candidate will possess an outgoing personality, enabling them to interact professionally and positively with visitors, customers, and staff. Familiarity with Microsoft Office Suite and CRM software is essential, and experience with Genesys PureConnect phone systems is preferred.
The company culture emphasizes professionalism, ethics, and confidentiality while fostering respect and courtesy among employees and customers. Employees are encouraged to adapt in a collaborative, team-based environment and to embrace continuous innovation and improvement. Upholding company policies and values is paramount to maintaining the company’s excellent standards of service.
This Front Office / Reception Coordinator role offers an exciting chance to join a sustainable, socially responsible, and highly respected organization with a strong pedigree in the window furnishing industry. It is ideal for candidates seeking a dynamic, customer-facing position that requires both interpersonal skills and technical aptitude within a supportive, forward-thinking work environment.
Based in La Palma, California, this company offers a temp-to-hire opportunity for a Front Office / Reception Coordinator. The position is fully onsite with a Monday to Friday schedule from 7:00 AM to 4:00 PM PST, featuring a competitive pay range of $20.00 to $22.00 per hour. This role is pivotal in shaping first impressions and maintaining an efficient, welcoming, and organized reception area.
As a Front Office / Reception Coordinator, you will be the primary point of contact for guests, customers, and internal staff. This role demands an individual who can manage multiple responsibilities including answering and screening calls, greeting visitors, and assisting with customer inquiries. You will manage visitor check-ins with modern digital tools such as the iPad Receptionist app and help maintain the smooth operation of showroom facilities by handling opening and closing tasks, such as managing blinds, lights, TVs, and logging into necessary security systems.
In addition, this role involves supporting the sales and customer service teams by tracking shipments using internal systems and third-party shipping websites, communicating with carriers to gather shipment information, and responding to basic customer questions regarding orders and product information. The Reception Coordinator also helps organize internal schedules, including managing the Outlook calendar for visits and conference room bookings.
Success in this position requires a detail-oriented and tech-savvy person with excellent communication skills, the ability to multitask, and a proactive approach to problem-solving. The ideal candidate will possess an outgoing personality, enabling them to interact professionally and positively with visitors, customers, and staff. Familiarity with Microsoft Office Suite and CRM software is essential, and experience with Genesys PureConnect phone systems is preferred.
The company culture emphasizes professionalism, ethics, and confidentiality while fostering respect and courtesy among employees and customers. Employees are encouraged to adapt in a collaborative, team-based environment and to embrace continuous innovation and improvement. Upholding company policies and values is paramount to maintaining the company’s excellent standards of service.
This Front Office / Reception Coordinator role offers an exciting chance to join a sustainable, socially responsible, and highly respected organization with a strong pedigree in the window furnishing industry. It is ideal for candidates seeking a dynamic, customer-facing position that requires both interpersonal skills and technical aptitude within a supportive, forward-thinking work environment.
Job Requirements
- High school diploma or equivalent
- experience in front office or receptionist role preferred
- strong communication skills
- basic computer proficiency
- ability to multitask and handle phone calls
- organized and detail-oriented
- customer service oriented
- available to work Monday through Friday 7:00 AM to 4:00 PM PST
- ability to work onsite in La Palma, CA
- willingness to learn and adapt to new technologies and processes
Job Qualifications
- High school diploma or equivalent
- outgoing personality with the ability to interact positively with staff, visitors, and customers
- strong phone, email, and interpersonal communication skills
- attention to detail with strong organizational and light problem-solving skills
- ability to multi-task and manage front desk responsibilities efficiently
- comfortable navigating websites, order tracking tools, and CRM systems
- proficiency in Microsoft Office Suite including Word, Excel, PowerPoint, Outlook, Zoom
- experience with Genesys PureConnect phone systems preferred
- analytical thinking to address and resolve basic issues independently
- customer-service minded with a proactive approach and willingness to learn
Job Duties
- Answer and screen incoming phone calls
- transfer to the appropriate department
- greet all visitors professionally
- assist employees and visitors as needed
- manage visitor check-in using the iPad Receptionist app and notify staff upon arrival
- accept and distribute incoming mail and deliveries
- open and close the showroom including blinds, lights, TVs, iPad login, and security apps
- respond to basic customer inquiries regarding order status and product information
- track orders via internal systems and third-party shipping websites
- communicate with carriers to gather shipment information
- navigate the company website to assist with customer or dealer inquiries
- assist in managing the Outlook calendar for visits and conference room reservations
- understand when to escalate customer concerns and partner with leadership as needed
- enter order notes in the system and maintain accurate customer records
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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