Receptionist

Valley West is a reputed long-term care facility dedicated to providing superior skilled nursing and long-term care services to its residents. Known for its commitment to excellence, Valley West places its residents at the heart of its operations, ensuring they receive the highest quality of care in a supportive and compassionate environment. The facility takes pride in its team of dedicated associates who are driven by a shared passion to positively impact the lives of their residents and create a community atmosphere that residents and families trust and appreciate. The organization’s culture emphasizes integrity, respect, and professionalism, fostering a workplace where staff are valued as essential resources. This commitment is further demonstrated by Valley West's success in maintaining low COVID-19 infection rates among residents and staff, alongside positive feedback from state infection control surveys, highlighting its dedication to safety and health standards. In addition to providing exceptional care services, Valley West offers incentives such as referral bonuses for certain high-need positions, reflecting its ongoing efforts to build a team of like-minded and motivated professionals.

This particular opportunity is a part-time, weekend-only Receptionist position, crucial to the smooth and welcoming operation of the facility. The Receptionist serves as the first point of contact for all visitors and callers, embracing a warm, professional demeanor to create a positive first impression for Valley West. Working within applicable laws, regulations, and Life Care standards, the Receptionist performs a variety of clerical duties essential to daily administrative functions. This role demands proficiency in handling front desk operations, including operating phone and paging systems efficiently, managing visitor interactions, and supporting the interdisciplinary team to ensure seamless communication and coordination across the facility. The ideal candidate will display exceptional customer service skills, professionalism, and the ability to make independent decisions when necessary. Responsibilities also include contributing to the safety of patients by assisting in evacuation procedures and maintaining confidentiality regarding proprietary information. Valley West values employees who demonstrate integrity by adhering to the company’s Code of Conduct and participating in mandatory compliance training. With a focus on patient rights, safety, and sanitation, the Receptionist role is vital in supporting the facility's objectives and ensuring a positive experience for both residents and visitors. Valley West offers a supportive working environment where associates have the opportunity to make meaningful connections and contribute to a higher standard of care within the community.