Receptionist

CNC EX, LLC doing business as Exotic Cars of the Carolinas is a reputable automotive dealership based in Greensboro, North Carolina. Known for its commitment to quality service and customer satisfaction, this dealership specializes in exotic and luxury cars, catering to a discerning clientele seeking premium vehicles with expert care and service. Exotic Cars of the Carolinas prides itself on delivering an exceptional automotive experience, combining a welcoming showroom environment with professional and knowledgeable staff. The company fosters a culture grounded in core values such as integrity, accountability, teamwork, and a passion for winning, ensuring both customer enthusiasm and employee growth are at the forefront of its operations.

This position is located at their Greensboro dealership, specifically at 5603 Roanne Way, where the team maintains a clean, safe, and organized workplace. The role offered is that of a Customer Service Associate, primarily responsible for managing the front line of communication and customer interaction within the dealership. The employment type is presumably full-time, with shifts that may include evening hours, weekends, and some holidays to align with the dealership's operational hours and customer needs. While salary details are not explicitly mentioned, the position offers valuable experience in a high-volume customer service environment with opportunities to develop organizational and interpersonal skills.

The Customer Service Associate acts as a vital link between customers and the dealership by greeting guests as they enter the lobby, showroom, or service area. They ensure that every visitor feels welcome and is directed efficiently to the appropriate department or staff member, enhancing the overall customer experience. Handling incoming phone calls courteously and professionally is another key responsibility, ensuring messages are accurately taken and relayed to the correct departments. This role is essential in maintaining high Customer Satisfaction Index (CSI) scores, upholding company standards related to customer interaction and environment cleanliness.

Beyond direct communication duties, this position involves participating in continuous training and adhering to company policies, safety regulations, and confidentiality standards. Employees are expected to demonstrate the company's core values of servant leadership, teamwork through trust and respect, integrity, commitment to customer enthusiasm, passion for winning, accountability at all levels, and continuous improvement. These values shape the behaviors and attitudes expected to succeed in this role.

The position offers a balanced mix of administrative and customer-facing tasks, suitable for individuals who possess strong organizational skills and basic computer proficiency, including knowledge of Microsoft Office and timekeeping systems. Regular attendance and reliability are emphasized, as well as the ability to communicate effectively across various channels. The physical demands are minimal and typical of an office setting, mainly requiring sitting, talking, and handling routine clerical tasks.

Exotic Cars of the Carolinas welcomes diverse applicants, encouraging minorities, women, veterans, and individuals with disabilities to apply. The company is an equal opportunity employer and aligns with current federal, state, and local employment laws and regulations. This role provides an excellent entry point for those interested in the automotive industry, customer service, or administrative support, offering both a respectful workplace and a platform for personal and professional growth within a dynamic, people-focused organization.