Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $25.36 - $29.84
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Vision Insurance
flexible spending accounts
health savings accounts
Retirement Savings Plans
Paid Time Off
Job Description
Cushman & Wakefield is a leading global real estate services firm that specializes in property management, brokerage, and consulting services for a diverse clientele including commercial, residential, and industrial sectors. With a vast network of offices worldwide, the company is known for delivering innovative solutions that maximize value for their clients and enhance workplace environments. As a trusted partner in real estate, Cushman & Wakefield combines deep local market knowledge with integrated global reach to provide comprehensive and strategic services. The company prides itself on its commitment to excellence, professionalism, and fostering inclusive and respectful workplaces.
The receptionist position at Cushman & Wakefield is a pivotal role within the onsite account team dedicated to supporting a specific client’s workplace operations. This role serves as the first point of contact for employees, guests, visitors, executives, and vendors entering the facility. The receptionist is responsible for creating a warm, welcoming, and professional atmosphere through in-person interactions, phone communications, emails, and messaging platforms such as Slack. Acting as the frontline interface, the receptionist plays a crucial role in shaping positive workplace experiences that encourage employee engagement and guest satisfaction.
This full-time position offers a competitive hourly wage ranging from $25.36 to $29.84, depending on factors such as location, experience, and eligibility criteria. The role encompasses a wide range of responsibilities including front-of-house coverage, visitor management, event assistance, and logistical support. The receptionist is entrusted with maintaining the cleanliness and organization of the workspace's front area, ensuring smooth check-in processes, and supporting various operational tasks. They collaborate closely with security teams and other workplace partners to uphold safety and security protocols, and assist with special projects and employee engagement initiatives as needed.
The ideal candidate is service-oriented, detail-focused, and able to manage multiple priorities with a calm and professional demeanor. Strong interpersonal and communication skills are essential, as is proficiency with digital communication tools such as Slack, Google Workspace, and ticket management systems like Jira. This position requires at least two years of experience in a front-of-house or high-touch service role and a minimum of a high school diploma or GED. Candidates who possess a college degree or have additional training relevant to customer service or workplace operations are preferred.
Beyond competitive compensation, Cushman & Wakefield offers a comprehensive benefits package to eligible employees, including health, dental, and vision insurance options, flexible spending accounts, wellness programs, retirement savings plans, life and disability insurance, and paid time off. The company is committed to providing a welcoming work environment grounded in diversity and equal opportunity employment practices. Accommodations for applicants with disabilities are available upon request to support an inclusive hiring process.
Working as a receptionist at Cushman & Wakefield means becoming an integral part of a global organization that values integrity, accountability, and professional excellence. The role demands a collaborative spirit, the ability to handle high volumes of activity, and a genuine dedication to customer service excellence. If you thrive in dynamic environments and enjoy creating positive workplace experiences, this opportunity provides a rewarding career path within one of the real estate industry’s most respected firms.
The receptionist position at Cushman & Wakefield is a pivotal role within the onsite account team dedicated to supporting a specific client’s workplace operations. This role serves as the first point of contact for employees, guests, visitors, executives, and vendors entering the facility. The receptionist is responsible for creating a warm, welcoming, and professional atmosphere through in-person interactions, phone communications, emails, and messaging platforms such as Slack. Acting as the frontline interface, the receptionist plays a crucial role in shaping positive workplace experiences that encourage employee engagement and guest satisfaction.
This full-time position offers a competitive hourly wage ranging from $25.36 to $29.84, depending on factors such as location, experience, and eligibility criteria. The role encompasses a wide range of responsibilities including front-of-house coverage, visitor management, event assistance, and logistical support. The receptionist is entrusted with maintaining the cleanliness and organization of the workspace's front area, ensuring smooth check-in processes, and supporting various operational tasks. They collaborate closely with security teams and other workplace partners to uphold safety and security protocols, and assist with special projects and employee engagement initiatives as needed.
The ideal candidate is service-oriented, detail-focused, and able to manage multiple priorities with a calm and professional demeanor. Strong interpersonal and communication skills are essential, as is proficiency with digital communication tools such as Slack, Google Workspace, and ticket management systems like Jira. This position requires at least two years of experience in a front-of-house or high-touch service role and a minimum of a high school diploma or GED. Candidates who possess a college degree or have additional training relevant to customer service or workplace operations are preferred.
Beyond competitive compensation, Cushman & Wakefield offers a comprehensive benefits package to eligible employees, including health, dental, and vision insurance options, flexible spending accounts, wellness programs, retirement savings plans, life and disability insurance, and paid time off. The company is committed to providing a welcoming work environment grounded in diversity and equal opportunity employment practices. Accommodations for applicants with disabilities are available upon request to support an inclusive hiring process.
Working as a receptionist at Cushman & Wakefield means becoming an integral part of a global organization that values integrity, accountability, and professional excellence. The role demands a collaborative spirit, the ability to handle high volumes of activity, and a genuine dedication to customer service excellence. If you thrive in dynamic environments and enjoy creating positive workplace experiences, this opportunity provides a rewarding career path within one of the real estate industry’s most respected firms.
Job Requirements
- Minimum of high school diploma or general education degree (GED)
- Minimum of 2 years of related work experience in front-of-house service or other high-touch service environments
- Ability to use Slack as a primary communication tool
- Proficiency with Google Workspace and other workplace technology platforms
- Familiarity with ticket management systems such as Jira
- Exceptional interpersonal and communication skills
- Ability to manage multiple priorities
- Professionalism and discretion
- Ability to maintain composure under pressure
- Willingness to support workplace operations and special projects
Job Qualifications
- Minimum of high school diploma or general education degree (GED)
- College degree and/or related experience and training preferred
- Minimum of 2 years of related work experience in front-of-house service or other high-touch service environments
- Strong verbal and written communication skills
- Proficiency with Slack, Google Workspace, and ticket management systems such as Jira
- Exceptional emotional intelligence, empathy, hospitality mindset, and interpersonal awareness
- Detail-oriented and highly organized
- Ability to manage multiple priorities in a fast-paced environment
- Professional appearance and demeanor
- Ability to remain calm under pressure
- Strong customer service instincts
- Collaborative team player
Job Duties
- Provide a warm, professional, and welcoming experience for all employees, guests, executives, vendors, and visitors entering the workplace
- Serve as the first point of contact for the workplace through in-person interactions, phone communication, e-mail, and Slack messaging
- Ensure a smooth and seamless employee and guest experience by communicating warmly, clearly, and effectively while providing timely support and direction
- Maintain consistent front-of-house coverage during business hours and remain readily available to support employees and visitors
- Build trusted relationships with employees, executives, cross-functional teams, vendors, and workplace partners
- Support high-profile meetings, executive visits, VIP guests, and onsite events by assisting with logistics, catering coordination, room readiness, supplies, and hospitality support
- Support workplace events, employee engagement initiatives, and special onsite activities as needed
- Perform general office and workplace support duties, including mail handling, shipping coordination, wayfinding support, office tours, and logistical assistance
- Provide professional, timely, courteous, and accurate service while maintaining strong knowledge of workplace operations, amenities, and protocols
- Maintain ownership of the front-of-house appearance, cleanliness, and readiness while proactively identifying and escalating workplace concerns or maintenance needs
- Regularly collaborate with Security and workplace partners to support front-of-house operations, visitor management, and safety/security protocols
- Support Lost & Found, luggage management, visitor check-in processes, and other front-of-house operational procedures
- Learn quickly, follow detailed processes and procedures, and independently solve problems using available resources and sound judgment
- Utilize workplace technology, communication tools, and software platforms necessary to perform daily responsibilities
- Perform daily operational responsibilities with initiative and accountability, including opening/closing responsibilities, stocking supplies, completing requests, and meeting deadlines
- Support cross-functional workplace initiatives and assist with special projects, operational tasks, and team priorities as needed
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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