Job Overview
Employment Type
Full-time
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Professional development opportunities
Employee Discounts
Paid holidays
Job Description
FORTIS Colleges and Institutes is a prominent nationwide network comprising more than 40 accredited campuses spread across 15 states. The institution is dedicated to providing career-focused education and training to help students achieve their professional goals. FORTIS offers a variety of certificate, diploma, and degree programs catering to diverse fields such as healthcare, nursing, medical, dental, business, information technology, cosmetology, and skilled trades including welding and HVAC. Committed to accessible education, the college extends its offerings through online associate degree programs that cater to both traditional students and members of the military community. With accreditation from respected organizations including ABHES, ACCSC, and COE, FORTIS ensures high educational standards and continuous growth opportunities for its students. For more information, prospective students and interested parties are encouraged to visit www.fortis.edu.
The Receptionist role at FORTIS College located in Cuyahoga Falls, OH, is a full-time, on-site position vital to the smooth operation of campus front desk activities. As the first point of contact, the Receptionist plays a crucial role in shaping the first impression for students, staff, and visitors upon entering the campus. Responsibilities include managing all front desk operations such as answering and directing incoming phone calls promptly and professionally, greeting and assisting visitors warmly, and maintaining an organized and welcoming atmosphere throughout the campus. The role requires multitasking proficiency to handle various clerical tasks such as record keeping, scheduling appointments, and managing files efficiently. Being adept at communication and customer service is essential to ensure positive interactions and a pleasant experience for everyone who visits or contacts the campus. This position offers an excellent opportunity to be part of an educational environment that thrives on lifelong learning, professionalism, and community engagement, contributing directly to the institution’s mission of fostering student success and institutional excellence.
The Receptionist role at FORTIS College located in Cuyahoga Falls, OH, is a full-time, on-site position vital to the smooth operation of campus front desk activities. As the first point of contact, the Receptionist plays a crucial role in shaping the first impression for students, staff, and visitors upon entering the campus. Responsibilities include managing all front desk operations such as answering and directing incoming phone calls promptly and professionally, greeting and assisting visitors warmly, and maintaining an organized and welcoming atmosphere throughout the campus. The role requires multitasking proficiency to handle various clerical tasks such as record keeping, scheduling appointments, and managing files efficiently. Being adept at communication and customer service is essential to ensure positive interactions and a pleasant experience for everyone who visits or contacts the campus. This position offers an excellent opportunity to be part of an educational environment that thrives on lifelong learning, professionalism, and community engagement, contributing directly to the institution’s mission of fostering student success and institutional excellence.
Job Requirements
- High school diploma or equivalent
- proficient in managing front desk operations
- ability to handle multi-line phone systems
- strong organizational skills
- excellent verbal and written communication skills
- customer service experience
- proficiency in office software applications
Job Qualifications
- Strong phone etiquette
- proficiency in receptionist duties
- clerical skills including record maintenance and scheduling
- excellent communication skills
- customer service experience
- proficient in common office software such as Word, Excel, and email platforms
- high school diploma or equivalent
- additional administrative or customer service training is a plus
Job Duties
- Manage front desk operations including greeting visitors and staff
- answer and direct incoming phone calls efficiently
- perform clerical tasks such as maintaining records and scheduling appointments
- maintain an organized and professional front desk environment
- assist students, staff, and visitors with inquiries
- ensure the reception area is welcoming and tidy
- support other administrative duties as assigned
Job Criteria
Experience
No experience required
Job Location
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