Receptionist

Tampa, FL, USA|Remote, Onsite

Job Overview

Employment Type

Full-time

Compensation

Hourly

Work Schedule

Standard Hours

Benefits

100% paid medical insurance

Dental Insurance

Vision Insurance

401(k) match

Paid Time Off

Paid holidays

family support programs

Job Description

Fisher Investments is a leading independent investment management firm renowned for its client-focused approach and commitment to excellence. Established with the mission to better the investment universe, Fisher Investments has cultivated a dynamic and inclusive workplace culture dedicated to continuous learning and development. The company has earned recognition as a Great Place to Work, reflecting its strong emphasis on employee satisfaction and growth. As a professional firm, Fisher Investments operates with high standards of integrity, innovation, and personalized client service, which is reflected in every aspect of its operations. The firm values teamwork, professionalism, and a positive work environment, making it an exceptional place for career development and professional advancement.

We are currently seeking an experienced Receptionist to join the Fisher Investments team. This vital role serves as the first point of contact for the organization, embodying the company’s commitment to excellent customer service and professionalism. The Receptionist will be responsible for managing front desk operations with thoughtfulness and support, ensuring all visitors and callers receive a welcoming and seamless experience. Reporting directly to the Receptionist Team Leader, individuals in this position will engage in ongoing development conversations, helping to facilitate personal and professional growth within a collaborative environment.

The Receptionist plays a crucial role in maintaining the firm’s professional appearance and fostering communication within various departments. As part of their daily duties, the Receptionist will handle incoming communications, greet and assist visitors both in person and over the phone, and manage security protocols such as guest log-ins and identification badge issuance. They will also coordinate scheduling needs, including booking conference rooms and supporting several departments with administrative tasks. This hands-on role demands a professional demeanor, exceptional customer service skills, and the ability to prioritize and multitask efficiently in a fast-paced office setting. The successful candidate will be punctual, reliable, and possess a friendly and approachable presence that reflects the values and culture of Fisher Investments.

Job Requirements

High school diploma or equivalent
At least 1 year of receptionist experience in a professional setting
Strong communication and interpersonal skills
Ability to manage multiple tasks simultaneously
Familiarity with Microsoft Office applications
Experience with multi-line phone systems
Availability to work in-office
Commitment to professionalism and reliability

Job Qualifications

1+ years experience as a receptionist with a professional firm
Demonstrate customer service focus
Reflect the expectations of a professional work environment with your presence and demeanor
Positive and friendly demeanor
Punctual and reliable
Proficiency with Microsoft Office including Word, Excel and Outlook
Comfortable with multiple line telephone systems
Supervisory or training experience

Job Duties

Answer incoming phone calls and route them to the appropriate parties throughout the firm
Welcome and greet visitors, in person or on the phone
answer questions and direct them to waiting area and conference rooms
Log-in guests and issue identification badges to maintain security
Track and schedule meetings and conference rooms
Provide administrative support to several departments
Maintain a clean reception area
Connect with and support all levels of personnel (clients and internal employees)