Job Overview

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Employment Type

Temporary
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Work Schedule

Standard Hours
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Benefits

Paid Time Off
Professional development opportunities
supportive work environment

Job Description

This job opportunity is with a respected public sector organization located in Boston, Massachusetts, specifically within the Trial Court system. The role is offered on a temporary basis for a duration of approximately 1.5 months. The successful candidate will be working in an administrative capacity within a busy court environment that values effective communication, organization, and customer service skills. The Trial Court is an essential institution that ensures justice and the smooth administration of law within the community, making this receptionist position vital to its daily operations.

As a Receptionist for the Trial Court, the individual will be the primary point of contact for all incoming communication via the main telephone line. This role requires a person with exceptional interpersonal skills, a calm and professional demeanor, and the ability to handle multiple requests efficiently. Working in such an environment provides a unique opportunity to gain valuable experience in clerical support and human resources, with exposure to court operations and public service.

The position includes responsibilities such as answering general inquiries from the public about court operations, which demands clarity and knowledge about procedures and protocols. The receptionist will also need to have strong organizational skills to manage and distribute department mail, maintain scheduling for the HR conference room, and retrieve or update employee files upon request. These tasks indicate that the role supports both HR and administrative operations, making it an excellent position for someone looking to build experience in these areas.

This is a role suited for candidates who possess 1 to 2 years of experience in clerical support or telephone customer service roles, with a strong preference for those who have any prior exposure to human resources. Although HR experience is not mandatory, it is considered a valuable asset, reflecting an environment that encourages learning and professional growth.

The short-term contract nature of this role means that the candidate should be adaptable, eager to contribute immediately, and capable of managing a variety of responsibilities with minimal supervision. Successful candidates will benefit from working in a structured yet engaging organization, building a foundation that could lead to further opportunities within the public sector or related administrative fields.

This receptionist role, located in Boston, MA (postal code 02108), offers a unique insight into the workings of the court system and the human side of administrative operations in a government setting. Candidates will need to demonstrate strong communication skills, professional telephone etiquette, and an ability to navigate multiple tasks efficiently. The skill set developed in this role will be widely transferable to other clerical, customer service, or entry-level human resources positions.

In summary, this position offers a dynamic and supportive work environment for an individual who thrives in a customer-facing role within a structured institutional setting. It provides an excellent opportunity to develop professional skills while contributing meaningfully to the community served by the Trial Court.

Job Requirements

  • 1-2 years of experience in a clerical support role
  • experience with telephone customer service
  • availability for 1.5 months duration
  • ability to work in Boston, MA
  • strong communication skills

Job Qualifications

  • High school diploma or equivalent
  • 1-2 years of experience in a clerical support role
  • experience with telephone customer service
  • effective communication skills
  • ability to handle multiple tasks
  • familiarity with administrative procedures

Job Duties

  • Serve as the receptionist answering all incoming calls to the Trial Court's main phone number
  • answer general questions from the public about court operations
  • direct calls to appropriate contacts/departments
  • retrieve department mail and distribute to appropriate parties
  • maintain and update scheduling of HR conference room
  • retrieve and/or update information in employee files as requested by other HR staff

Job Criteria

Experience

Mid Level (3-7 years)


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