Job Overview

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Employment Type

Full-time
Hourly
moneybag

Compensation

Hourly
Range $20.00 - $22.00
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Work Schedule

Standard Hours
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
long term disability
Employee assistance program
401(k)
Holiday pay

Job Description

The company is a well-established organization committed to providing excellent services and maintaining a professional environment for its employees and visitors. Known for its dedication to operational excellence and customer service, the company strives to create an efficient and welcoming workplace. It operates in a professional industry setting where managing visitor access and internal communications is crucial to daily operations.

This role is a Receptionist position that plays a vital part in creating a positive first impression for visitors and callers. The receptionist is responsible for greeting visitors in person or over the phone, handling inquiries by answering or referring them appropriately, and directing visitors to the relevant company personnel. Ensuring security is a critical aspect of this job by managing visitor badges to monitor entry into the building carefully.

Additionally, the receptionist maintains a safe and orderly reception area by adhering strictly to company procedures, rules, and guidelines. Confidentiality is a critical responsibility, as the role involves sensitive discussions concerning participants, consumers, staff, volunteers, and other organizational matters. The receptionist also supports human resources functions by distributing and receiving job applications for prospective employees.

This position includes tasks related to mail management and document processing. These duties encompass sorting and distributing mail to the correct departments and preparing documents for scanning by removing staples, paper clips, and other obstructive items. The receptionist scans documents into an electronic database as directed by the company, ensuring that all scanned documents are clear and legible before submission. Additionally, the role requires reporting any maintenance or repair needs for scanning equipment to the outsourced service company.

This full-time role offers a competitive hourly compensation rate between $20.00 and $22.00. It offers a stable working environment with opportunities for personal and professional development within the company. The receptionist works closely with various departments, contributing significantly to the smooth functioning of administrative and operational tasks. The position requires excellent communication skills, attention to detail, discretion regarding confidential information, and the ability to follow procedures efficiently.

The company provides a comprehensive benefits package to support the health and well-being of its employees. This includes medical, dental, and vision insurance, alongside long-term disability coverage. Employees also have access to an Employee Assistance Program, a 401(k) retirement savings plan with a 3 percent company match, and holiday pay. These benefits underscore the company’s commitment to fostering a supportive and rewarding work environment.

Overall, this receptionist role is an excellent opportunity for individuals who are organized, personable, and committed to delivering high-quality service in a professional setting. It is ideal for those who enjoy interacting with a diverse range of people and contributing to a secure and well-managed workplace environment.

Job Requirements

  • High school diploma or equivalent
  • prior experience in a receptionist or customer service role preferred
  • ability to operate office equipment including scanners
  • basic computer skills
  • strong organizational skills
  • ability to maintain confidentiality
  • excellent verbal and written communication skills
  • reliable and punctual

Job Qualifications

  • High school diploma or equivalent
  • previous reception or administrative experience preferred
  • excellent communication and interpersonal skills
  • ability to maintain confidentiality
  • basic computer proficiency
  • strong attention to detail
  • ability to follow procedures and guidelines
  • friendly and professional demeanor

Job Duties

  • Welcomes visitors by greeting them in person or on the phone
  • answers or refers inquiries
  • directs visitors to appropriate company personnel
  • issues badges to all customers entering the building
  • maintains safe and clean reception area by complying with procedures rules and guidelines
  • respects confidentiality in discussing participant consumer staff volunteers and organizational matters
  • distributes and receives applications for job seekers
  • sorts and distributes mail to appropriate departments
  • prepares documents to be scanned by removing staples paper clips etc
  • scans documents into electronic database as directed by the company
  • ensures scanned documents are legible before submission
  • reports maintenance or repair needs on scanners to the outsourced company
  • performs other duties as assigned

Job Criteria

Experience

Entry Level (1-2 years)


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