Receptionist

Plus One, a part of the Optum Workplace Well-being portfolio, is a leading provider of fitness and well-being services dedicated to enhancing employee health and engagement across diverse industries. With a strong focus on creating personalized wellness experiences, the company offers an array of services spanning fitness training, nutrition guidance, ergonomics, wellness coaching, and health promotion. Plus One is recognized for its commitment to fostering healthier lifestyles through empathetic, hospitable, and enjoyable interactions, making it a respected name in workplace wellness.

The company is currently seeking a Receptionist to join its high-profile fitness center located in Midtown Manhattan. This role operates Monday through Friday, from 9 am to 6 pm, and is ideal for a professional who thrives in a dynamic, high-volume environment. As the face of the fitness center, the Receptionist is responsible for delivering exceptional customer service and ensuring that every member and guest experiences a warm, welcoming atmosphere upon entering the facility.

The Receptionist's duties extend beyond greeting members; the role includes managing membership accounts, processing payments, responding to member feedback, and performing essential administrative tasks that support the smooth operation of the fitness center. The successful candidate will serve as a vital link between members and management, escalating issues when necessary and assisting with special events, promotions, and inventory management. Additionally, the Receptionist will support the Site Leader and Assistant Manager, contributing to the overall success and high standards of the facility.

This opportunity offers more than just a job—it provides a platform for personal and professional growth, with access to internal development courses via a learning management system. Candidates will benefit from a comprehensive understanding of front desk operations, customer relations, and administrative responsibilities within a health and wellness-focused environment.

Working at Plus One also means gaining access to a wide range of benefits designed to support health, financial security, well-being, and career development. Employees enjoy medical, dental, and vision plans, retirement savings options, life and disability insurance, as well as wellness rewards and paid time off. Plus One is an equal opportunity employer that values diversity and inclusion, and it maintains a drug-free workplace requiring a pre-employment drug test. Compensation for this position ranges from $19 to $22 per hour, commensurate with experience, education, certifications, and location-based factors. This role is a fantastic opportunity for individuals passionate about wellness and customer service to join a reputable company that truly invests in its team members.