Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
competitive salary
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
long-term disability
401k Match
Paid Time Off
Tuition Reimbursement
Job Description
DITEK is a renowned leader in surge protection solutions and has proudly been recognized as one of Tampa Bay's Top Workplaces for 17 consecutive years. The company is committed to cultivating a positive, dynamic, and inclusive work environment where employees can flourish and play a key role in driving the company’s continued success. Known for its dedication to innovation, excellence, and employee wellbeing, DITEK fosters a workplace culture that emphasizes mutual respect, professional growth, and workplace safety. As an equal opportunity employer, DITEK provides equal employment opportunities to all candidates regardless of race, color, religion, sex, national origin, age, disability, or genetics. It is also a drug-free workplace and participates in the E-Verify program, underscoring its commitment to integrity and compliance.
The role of Receptionist at DITEK is crucial as it serves as the first point of contact for guests, clients, and staff members. This position requires warm energy, professional efficiency, and a welcoming disposition because the receptionist essentially functions as the "Director of First Impressions," shaping positive interactions that transform brief encounters into lasting relationships. In this role, you will be responsible for greeting visitors with professionalism and friendliness, managing telephone calls efficiently, handling incoming and outgoing mail and express envelopes, as well as providing clerical support to the office team. The receptionist helps maintain the smooth flow of communication within the office and ensures visitors and callers are directed to the appropriate personnel. This job demands excellent communication skills, attention to detail, and the ability to multi-task in a fast-paced office environment.
Working at DITEK means joining a company that values collaboration and personal development, offering not only a competitive salary and comprehensive benefits package but also opportunities for career advancement. The company’s support for continuous learning through tuition reimbursement and professional development initiatives highlights its investment in employee growth. This position is ideal for individuals who are self-motivated, have excellent interpersonal skills, and thrive in a team-oriented setting. DITEK’s commitment to creating a supportive, respectful, and engaging workplace is evident in every aspect of its operations, making it an excellent choice for anyone seeking a stable and rewarding career in administrative and office support roles.
The role of Receptionist at DITEK is crucial as it serves as the first point of contact for guests, clients, and staff members. This position requires warm energy, professional efficiency, and a welcoming disposition because the receptionist essentially functions as the "Director of First Impressions," shaping positive interactions that transform brief encounters into lasting relationships. In this role, you will be responsible for greeting visitors with professionalism and friendliness, managing telephone calls efficiently, handling incoming and outgoing mail and express envelopes, as well as providing clerical support to the office team. The receptionist helps maintain the smooth flow of communication within the office and ensures visitors and callers are directed to the appropriate personnel. This job demands excellent communication skills, attention to detail, and the ability to multi-task in a fast-paced office environment.
Working at DITEK means joining a company that values collaboration and personal development, offering not only a competitive salary and comprehensive benefits package but also opportunities for career advancement. The company’s support for continuous learning through tuition reimbursement and professional development initiatives highlights its investment in employee growth. This position is ideal for individuals who are self-motivated, have excellent interpersonal skills, and thrive in a team-oriented setting. DITEK’s commitment to creating a supportive, respectful, and engaging workplace is evident in every aspect of its operations, making it an excellent choice for anyone seeking a stable and rewarding career in administrative and office support roles.
Job Requirements
- A high school diploma or equivalent experience
- One year related experience and/or training working in an office environment, retail or hospitality preferred
- Excellent phone etiquette
- Self-motivated with good communication and analytical skills
- Ability to prioritize and meet deadlines while handling interruptions and working under pressure
- Ability to understand and acknowledge customer/vendor requests and demands
- Team player with willingness to help team members
- Proficient in Microsoft Office
- Ability to operate standard office equipment
- Ability to perform job functions without posing a health or safety threat
Job Qualifications
- A high school diploma or equivalent experience
- One year related experience and/or training working in an office environment, retail or hospitality preferred
- Excellent phone etiquette with ability to articulate and communicate effectively with customers and various levels of management
- Self-motivated with excellent communication and analytical skills
- Ability to prioritize and meet deadlines while handling interruptions and working under pressure
- Ability to be sensitive to and capable of understanding and acknowledging customer/vendor requests and demands
- Team player and willingness to help team members when required
- Proficiency in Microsoft Office applications
- Ability to operate standard office equipment such as phone, fax, and copier
Job Duties
- Greet visitors in a friendly and professional manner
- determine their needs, announce and direct to proper party
- Receive incoming calls, secure identity of callers and connect to proper parties
- Take and relay messages
- Place outgoing calls
- Register individuals and issue visitor/contractor badges, maintain required records
- Responsible for reception area at all times
- Perform a wide variety of clerical duties as necessary or as requested by the Vice President of Administration and/or other department managers
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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