Job Overview
Employment Type
Full-time
Hourly
Compensation
Hourly
Range $21.00 - $22.00
Work Schedule
Standard Hours
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
long-term disability insurance
401(k)
Flexible spending account
Health savings account
Company paid holidays
Paid Time Off
Job Description
Vista Title & Escrow is a respected company specializing in title and escrow services, dedicated to providing exceptional client experiences in the real estate and financial sectors. Known for its commitment to professionalism, transparency, and nurturing client relationships, Vista Title & Escrow stands as a beacon of trust and efficiency in the industry. The company fosters a work environment that values care, clarity, and cultivation, reflecting these principles in every interaction both internally among employees and externally with clients and stakeholders. With a strong emphasis on equal employment opportunity, Vista Title & Escrow creates a supportive and inclusive workplace where every team member is valued and empowered to grow professionally and personally.
The Receptionist role at Vista Title & Escrow is a pivotal entry-level position that serves as the first point of contact for clients, guests, and team members. As the frontline ambassador of the company’s commitment to unparalleled customer service, the receptionist provides a warm, polished, and professional presence both in person and over the phone. This full-time non-exempt role operates Monday through Friday from 8 am to 5 pm and offers a competitive hourly rate ranging from $21.00 to $22.00 based on experience.
In this role, the receptionist manages front desk operations and provides vital administrative support to the escrow and operational departments. Responsibilities include greeting clients and visitors with attentiveness, managing multi-line phone systems, maintaining cleanliness and order in reception and common areas, sorting mail and packages, and monitoring office supplies. The position involves proactive support for customer service initiatives and assisting management with departmental administrative tasks as needed. This role offers a rich blend of reception duties and administrative responsibilities that ensures smooth office operations, contributing directly to the overall customer experience and office efficiency.
Vista Title & Escrow emphasizes growth opportunities for its receptionist staff, encouraging career advancement toward positions such as Escrow Assistant. The ideal candidate exhibits strong interpersonal skills, an eagerness to learn, meticulous attention to detail, and alignment with the company's core values of Care, Clarity, and Cultivation. This role is perfect for someone who is personable and professional, capable of managing multiple priorities efficiently, and committed to fostering a positive and productive workplace environment.
Employees at Vista Title & Escrow benefit from a comprehensive compensation package including medical, dental, vision, life, and long-term disability insurance with company contributions, a 401(k) plan with company match, flexible spending accounts for medical and dependent care, health savings account options, paid company holidays, and generous vacation, sick and bereavement leave. The company culture promotes ongoing professional development, career growth, and the importance of maintaining confidentiality and professionalism at all times. Joining Vista Title & Escrow as a receptionist means becoming part of a dedicated team that values respect, transparency, and continuous improvement in delivering unrivaled client service.
The Receptionist role at Vista Title & Escrow is a pivotal entry-level position that serves as the first point of contact for clients, guests, and team members. As the frontline ambassador of the company’s commitment to unparalleled customer service, the receptionist provides a warm, polished, and professional presence both in person and over the phone. This full-time non-exempt role operates Monday through Friday from 8 am to 5 pm and offers a competitive hourly rate ranging from $21.00 to $22.00 based on experience.
In this role, the receptionist manages front desk operations and provides vital administrative support to the escrow and operational departments. Responsibilities include greeting clients and visitors with attentiveness, managing multi-line phone systems, maintaining cleanliness and order in reception and common areas, sorting mail and packages, and monitoring office supplies. The position involves proactive support for customer service initiatives and assisting management with departmental administrative tasks as needed. This role offers a rich blend of reception duties and administrative responsibilities that ensures smooth office operations, contributing directly to the overall customer experience and office efficiency.
Vista Title & Escrow emphasizes growth opportunities for its receptionist staff, encouraging career advancement toward positions such as Escrow Assistant. The ideal candidate exhibits strong interpersonal skills, an eagerness to learn, meticulous attention to detail, and alignment with the company's core values of Care, Clarity, and Cultivation. This role is perfect for someone who is personable and professional, capable of managing multiple priorities efficiently, and committed to fostering a positive and productive workplace environment.
Employees at Vista Title & Escrow benefit from a comprehensive compensation package including medical, dental, vision, life, and long-term disability insurance with company contributions, a 401(k) plan with company match, flexible spending accounts for medical and dependent care, health savings account options, paid company holidays, and generous vacation, sick and bereavement leave. The company culture promotes ongoing professional development, career growth, and the importance of maintaining confidentiality and professionalism at all times. Joining Vista Title & Escrow as a receptionist means becoming part of a dedicated team that values respect, transparency, and continuous improvement in delivering unrivaled client service.
Job Requirements
- Genuine commitment to Vista’s mission of delivering an unparalleled client experience
- excellent interpersonal, verbal, and written communication skills
- strong customer service orientation with a courteous and professional demeanor
- ability to manage multiple tasks, interruptions, and priorities with calm efficiency
- proactive and self-motivated with strong attention to detail
- basic knowledge of title and escrow processes preferred not required
- comfortable navigating Microsoft Office 365 and cloud-based software
- proficiency using multi-line phone systems and common office equipment
- professional appearance and conduct appropriate to a business-casual environment
- receptive to feedback and interested in career growth within the organization
- high school diploma or equivalent required
- minimum 2 years of experience in customer service, administrative support, or front office roles preferred
- demonstrated interest in ongoing professional development and growth
- prolonged periods of sitting at a desk and working on a computer
- ability to lift up to 15 pounds occasionally
- ability to move around the office and assist with hospitality tasks
Job Qualifications
- High school diploma or equivalent
- minimum 2 years of experience in customer service, administrative support, or front office roles preferred
- excellent interpersonal, verbal, and written communication skills
- strong customer service orientation with a courteous and professional demeanor
- ability to manage multiple tasks, interruptions, and priorities with calm efficiency
- proactive and self-motivated with strong attention to detail
- comfortable navigating Microsoft Office 365 and cloud-based software
- proficiency using multi-line phone systems and common office equipment
- professional appearance and conduct appropriate to a business-casual environment
- receptive to feedback and interested in career growth within the organization
Job Duties
- Greet guests and clients with professionalism, warmth, and attentiveness
- answer, screen, and direct incoming calls using a multi-line phone system
- maintain the reception area, lobby, conference rooms, kitchen, and common areas with cleanliness, order, and hospitality
- sort and distribute incoming mail, packages, messages, and deliveries
- monitor and maintain office supplies, including beverages for guests and staff
- provide administrative and clerical support to escrow and operational staff as assigned
- assist management with departmental administrative tasks on an as-needed basis
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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