Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $14.00 - $18.50
Work Schedule
Standard Hours
Benefits
Health Insurance
Paid Time Off
Retirement Plan
Professional development opportunities
Employee assistance program
Job Description
The Biloxi Housing Authority (BHA) is a public agency committed to providing quality housing solutions and support services to residents of Biloxi, Mississippi. As a key player in the local community, BHA focuses on enhancing living standards by efficiently managing affordable housing programs and developing strategic partnerships that address the varying needs of residents and applicants. The Authority's mission is centered on fostering a safe, stable, and welcoming environment for individuals and families by delivering exceptional customer service and maintaining compliance with federal and state housing regulations.
BHA operates several housing sites throughout the region, making it imperative for team members to support a diverse range of functions that contribute to the overall effectiveness of the Authority. The organization takes pride in its inclusive and collaborative work culture, which encourages professional growth, community engagement, and transparent communication. BHA is currently inviting applications for the position of Receptionist, a vital role that serves as the first point of contact for visitors and callers to the Authority's offices.
The Receptionist will provide comprehensive clerical support across various departments, helping facilitate the smooth operation of daily activities. This role requires a professional individual who excels in customer service and administrative duties, capable of handling multiple tasks with precision and courtesy. With duties including monitoring the main office reception area, managing phone calls, greeting and directing visitors, and supporting correspondence and filing functions, this position is integral in upholding the quality and professionalism of BHA's front office operations.
Additionally, the Receptionist will assist housing applicants and participants by aiding with certification activities at lobby kiosks, handling inquiries about housing statuses, and ensuring the office maintains an adequate supply of forms and informational materials. The role requires adaptability, as the incumbent may be assigned duties in various BHA sites and collaborate with different departments as needed. Overall, the Receptionist is a key contributor to the Authority's mission by fostering positive communications, administrative efficiency, and exceptional service delivery that benefits residents, landlords, and community organizations alike.
Employment type is typically full-time, offering a stable work environment under the Biloxi Housing Authority's supportive management. While salary details are not specified, candidates can expect a compensation package consistent with similar public sector administrative roles in the housing industry. This opportunity is ideal for individuals seeking to make a meaningful impact through administrative excellence and community-oriented service within a reputable public housing organization.
BHA operates several housing sites throughout the region, making it imperative for team members to support a diverse range of functions that contribute to the overall effectiveness of the Authority. The organization takes pride in its inclusive and collaborative work culture, which encourages professional growth, community engagement, and transparent communication. BHA is currently inviting applications for the position of Receptionist, a vital role that serves as the first point of contact for visitors and callers to the Authority's offices.
The Receptionist will provide comprehensive clerical support across various departments, helping facilitate the smooth operation of daily activities. This role requires a professional individual who excels in customer service and administrative duties, capable of handling multiple tasks with precision and courtesy. With duties including monitoring the main office reception area, managing phone calls, greeting and directing visitors, and supporting correspondence and filing functions, this position is integral in upholding the quality and professionalism of BHA's front office operations.
Additionally, the Receptionist will assist housing applicants and participants by aiding with certification activities at lobby kiosks, handling inquiries about housing statuses, and ensuring the office maintains an adequate supply of forms and informational materials. The role requires adaptability, as the incumbent may be assigned duties in various BHA sites and collaborate with different departments as needed. Overall, the Receptionist is a key contributor to the Authority's mission by fostering positive communications, administrative efficiency, and exceptional service delivery that benefits residents, landlords, and community organizations alike.
Employment type is typically full-time, offering a stable work environment under the Biloxi Housing Authority's supportive management. While salary details are not specified, candidates can expect a compensation package consistent with similar public sector administrative roles in the housing industry. This opportunity is ideal for individuals seeking to make a meaningful impact through administrative excellence and community-oriented service within a reputable public housing organization.
Job Requirements
- High school diploma or GED
- At least two years of related clerical experience preferably relating to property management
- Ability to communicate effectively both verbally and in writing
- Basic computer skills including MS Office
- Ability to handle multiple tasks and prioritize work
- Strong interpersonal and customer service skills
- Reliable and punctual
- Ability to maintain confidentiality
- Willingness to work at various BHA sites
Job Qualifications
- High school diploma or GED
- At least two years of related clerical experience preferably relating to property management
- Strong communication and interpersonal skills
- Ability to manage multiple tasks efficiently
- Proficiency in MS Office and standard office equipment
- Detail oriented with excellent organizational skills
- Ability to maintain confidentiality and handle sensitive information
- Customer service oriented with a professional demeanor
Job Duties
- Monitors front desk and reception area of Authority's main office ensuring customer satisfaction in a courteous and timely manner
- Maintains positive communications and relations in all interactions including answering phone calls and receiving walk-in visitors to office
- Greets and directs visitors to appropriate personnel
- Types office correspondence such as letters forms reports and other materials duplicates collates and prepares correspondence for distribution
- Receives sorts and distributes mail in a timely and accurate manner
- Stores and maintains accurate and essential files while confirming the security of such records
- Receives and responds to inquiries from applicants regarding housing status Ensures adequate supply of forms and flyers are available for housing applicants
- Assists applicants and participants at the lobby kiosks with certification activities
- Assists other departments as requested
- Other related duties as assigned
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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