Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $17.00 - $19.00
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Work Schedule

Flexible
Weekend Shifts
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Benefits

Competitive wages
Training
growth opportunities
Early access to paycheck
Health Insurance
Dental Insurance
Vision Insurance
Life insurance
Paid vacation
Paid holidays
Paid sick leave
401K with company match
free meals at work
Employee assistance program
Employee Referral Program

Job Description

Cogir Senior Living, headquartered in Scottsdale, Arizona, is a distinguished organization managing a network of senior living communities across 11 states in the United States. As a leader in senior housing, Cogir is deeply committed to growth while maintaining an unwavering focus on exceptional care for their residents along with fostering a supportive and growth-oriented work environment for their employees. The company's culture is founded on its core values of human focus, creativity, and excellence, which serve as an inspiration for continuous improvement and achieving outstanding results. Cogir invites dedicated individuals to join in its mission to enhance the lives of its residents and to build meaningful, fulfilling careers.

The Concierge position at Cogir Senior Living is an essential role that directly represents the company brand, serving as the first point of contact for residents, their families, visitors, and guests within the senior living community. This role involves managing front desk operations while providing exceptional customer service and ensuring that every person entering the community encounters a warm, welcoming, and supportive atmosphere. The Concierge contributes significantly to the positive experience within the community by handling inquiries, coordinating resident services such as transportation and appointment scheduling, and maintaining the security and smooth functioning of the front desk area. This role requires excellent interpersonal skills, a patient and professional demeanor, and the ability to multitask efficiently. With competitive wages ranging from $17.00 to $19.00 per hour, along with comprehensive benefits and growth opportunities, Cogir offers an attractive opportunity for individuals passionate about making a difference in senior living environments. The position demands flexibility in scheduling, including availability on weekends and holidays, aligning with the dynamic needs of the community. By joining Cogir Senior Living as a Concierge, candidates become part of a purpose-driven organization dedicated to enriching senior lives and supporting a dedicated workforce committed to excellence.

Job Requirements

  • High school diploma or equivalent
  • 6-12 months of customer service or front desk experience
  • Ability to use computer systems like Word, Excel, and Outlook
  • Strong communication skills
  • Ability to work flexible shifts including weekends and holidays
  • Ability to maintain confidentiality and ethical standards
  • Friendly and professional demeanor

Job Qualifications

  • High school diploma or equivalent
  • At least 6-12 months of previous customer service or front desk experience in a hotel, retirement community, or office setting
  • Working knowledge of computer systems including Word, Excel, and Outlook
  • Patience and willingness to assist residents, visitors, and team members
  • Friendly, assertive, professional, outgoing, multitasked, and organized
  • Excellent communication skills
  • Availability to work flexible shifts including weekends and holidays
  • Ability to maintain confidentiality and adhere to ethical standards

Job Duties

  • Answer a multi-line telephone, directing calls and inquiries as needed
  • Greet all families, residents, guests, and vendors with a smile
  • Maintain outside visitor logs and monitor access to the community
  • Assist residents with scheduling transportation, activities, or appointments
  • Support management with administrative tasks, such as data entry, scheduling, or light clerical work
  • Order office supplies
  • Address resident concerns or questions and escalate issues to management when necessary
  • Complete work order requests

Job Criteria

Experience

Entry Level (1-2 years)


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