Job Overview
Employment Type
Full-time
Part-time
Hourly
Compensation
Hourly
Range $14.00 - $16.82
Work Schedule
Standard Hours
Benefits
Paid Time Off
401(k)
Employee assistance program
Good Sam Roadside Assistance
discounts
Paid parental leave
Tuition Reimbursement
Medical insurance
Dental Insurance
Vision Insurance
on the job training
Job Description
Camping World is a leading retailer and service provider in the recreational vehicle (RV) industry, dedicated to enhancing the outdoor experience for adventure enthusiasts across the nation. Known for its comprehensive range of RV products, services, and accessories, Camping World has built a reputation for delivering exceptional customer service and expertise in the RV lifestyle market. As a growing company committed to innovation and customer satisfaction, Camping World fosters a dynamic work environment where employees can thrive and grow.
We are currently seeking a highly motivated and forward-thinking Receptionist to join our expanding team. This role is vital in setting the initial tone for our customers' experiences, acting as the first point of contact and ensuring that every visitor feels welcomed and valued. The Receptionist will manage front desk operations, including greeting customers, checking in VIP appointments, directing visitors to appropriate team members, and handling incoming phone calls with professionalism and efficiency. This position requires someone with excellent interpersonal skills and a strong work ethic, ready to contribute to the success of the team and the company.
The ideal candidate will have previous experience in a high-standard customer service environment and demonstrate leadership qualities, initiative, and reliability. Familiarity with computer systems, particularly MS Office and CRM platforms, is essential for tracking incoming sales calls and maintaining organized front desk activities. Physical ability to lift up to 25 pounds and move items up to 50 pounds with assistive devices is also required. This role offers a competitive hourly wage ranging from $14.00 to $16.82, with additional benefits including paid time off, a 401(k) plan, employee assistance programs, paid parental leave for eligible employees, tuition reimbursement, and comprehensive medical, dental, and vision coverage for full-time associates. Part-time employees have access to dental and vision insurance options.
At Camping World, diversity, equity, and inclusion are core values. We are an equal opportunity employer, committed to creating a work environment free from discrimination based on race, color, sex, sexual orientation, gender identity, religion, national origin, age, disability, veteran status, genetic information, or any other legally protected status. Joining Camping World as a Receptionist offers a unique chance to be part of a passionate team dedicated to providing outstanding customer experiences and contributing to the growth and success of a market leader in the RV industry.
We are currently seeking a highly motivated and forward-thinking Receptionist to join our expanding team. This role is vital in setting the initial tone for our customers' experiences, acting as the first point of contact and ensuring that every visitor feels welcomed and valued. The Receptionist will manage front desk operations, including greeting customers, checking in VIP appointments, directing visitors to appropriate team members, and handling incoming phone calls with professionalism and efficiency. This position requires someone with excellent interpersonal skills and a strong work ethic, ready to contribute to the success of the team and the company.
The ideal candidate will have previous experience in a high-standard customer service environment and demonstrate leadership qualities, initiative, and reliability. Familiarity with computer systems, particularly MS Office and CRM platforms, is essential for tracking incoming sales calls and maintaining organized front desk activities. Physical ability to lift up to 25 pounds and move items up to 50 pounds with assistive devices is also required. This role offers a competitive hourly wage ranging from $14.00 to $16.82, with additional benefits including paid time off, a 401(k) plan, employee assistance programs, paid parental leave for eligible employees, tuition reimbursement, and comprehensive medical, dental, and vision coverage for full-time associates. Part-time employees have access to dental and vision insurance options.
At Camping World, diversity, equity, and inclusion are core values. We are an equal opportunity employer, committed to creating a work environment free from discrimination based on race, color, sex, sexual orientation, gender identity, religion, national origin, age, disability, veteran status, genetic information, or any other legally protected status. Joining Camping World as a Receptionist offers a unique chance to be part of a passionate team dedicated to providing outstanding customer experiences and contributing to the growth and success of a market leader in the RV industry.
Job Requirements
- High school education or equivalent
- Previous experience in a high-standard customer service environment preferred
- Excellent interpersonal, presentation and relationship-building skills
- Strong ability to take initiative, coupled with leadership skills and the ability to take charge of a situation
- Strong sense of personal responsibility and reliability, with the desire to work as an integral member of a team
- Strong organizational skills with the ability to multitask
- Ability to effectively respond to and meet the needs of a diverse client base
- Computer skills: MS Office
- May lift up to 25 lbs and/or move up to 50 lbs with assistive devices
Job Qualifications
- High school education or equivalent
- Previous experience in a high-standard customer service environment preferred
- Excellent interpersonal, presentation and relationship-building skills
- Strong ability to take initiative, coupled with leadership skills and the ability to take charge of a situation
- Strong sense of personal responsibility and reliability, with the desire to work as an integral member of a team
- Strong organizational skills with the ability to multitask
- Ability to effectively respond to and meet the needs of a diverse client base
- Computer skills: MS Office
Job Duties
- First point of contact for customers
- Greet and welcome customers
- Set tone for a positive customer experience
- Check in VIP appointments and direct customers to the appropriate team member(s)
- Coordinate front desk activities including answering and directing incoming phone calls
- Track incoming sales calls in our CRM
- Maintain a strong work ethic with total commitment to success every day
- Assist customers with any questions directed to the reception desk
- Other duties, functions and responsibilities may be assigned to the position as appropriate and necessary
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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