Job Overview

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Employment Type

Hourly
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Compensation

Hourly
Range $17.68 - $23.56
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Work Schedule

Standard Hours
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
401k
Paid Time Off
sick leave
Employee stock purchase plan

Job Description

First American is a renowned company that has been providing title insurance protection and professional settlement services for real estate purchases, refinances, and equity loans since 1889. Known for its dedication to people, First American values its employees deeply and fosters a culture that is inclusive, supportive, and empowering. The company's Direct division focuses on comprehensive title insurance services, working diligently to facilitate smoother real estate transactions. With a legacy spanning over a century, First American has earned a reputation for excellence and has been recognized repeatedly as one of the Fortune 100 Best Companies to Work For for eleven consecutive years. Additionally, the company boasts numerous awards celebrating diversity, including recognitions for women, LGBTQ+ employees, and overall workplace inclusivity.

First American's mission extends beyond business success; it strives to create a work environment where every individual feels welcome, supported, and motivated to reach their fullest potential. This commitment to its people is reflected in the variety of accolades it has garnered and its ongoing effort to maintain a great workplace for all employees. First American’s culture is built on the core belief that embracing diversity and individuality is vital, not only as a moral imperative but also as a business strategy that drives innovation and success. Employees are encouraged to bring their whole authentic selves to work, and the company takes pride in its equitable employment practices.

The role available is an entry-level position centered around being the first point of contact within the office environment. As a frontline team member, the successful candidate will greet and direct visitors, operate a multi-line telephone system, and assist in various administrative tasks that are fundamental to smooth office operations. This role requires interacting courteously and efficiently with visitors and colleagues while managing calls and appointment scheduling. The responsibilities also include overseeing visitor access, issuing passes, handling office supplies, sorting mail, and supporting other departments by preparing documents, maintaining accounts, and assembling packages.

This position is perfect for individuals who enjoy structured tasks and are eager to develop administrative and customer service skills within a professional setting. The role offers hourly pay ranging from $17.68 to $23.56, depending on experience, knowledge, and business needs. This competitive pay is complemented by a comprehensive benefits package, including medical, dental, vision, 401(k), paid time off, and an employee stock purchase plan. The company values responsive, committed employees who meet customer needs promptly and communicate effectively within groups and individually.

Overall, this position offers a valuable opportunity to join a prestigious organization that has stood the test of time by valuing its people above all. Those interested in launching or advancing their careers in a supportive and dynamic environment will find First American an excellent choice. The company's focus on diversity and inclusivity ensures that all employees can thrive and contribute to shared success. For further details and more opportunities, interested candidates can visit the firm’s career portal at www.careers.firstam.com.

Job Requirements

  • High school diploma or equivalent
  • Entry-level position
  • Experience dealing with the general public or office environment preferred
  • Able to read and interpret documents
  • Effective communication skills
  • Ability to respond promptly to customer needs
  • Familiarity with Microsoft Office

Job Qualifications

  • High school diploma or equivalent
  • Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals
  • Ability to write routine reports and correspondence
  • Effective communication skills to speak before groups of customers or employees
  • Proficient knowledge of Microsoft Office applications
  • Experience dealing with the general public or office environment preferred

Job Duties

  • Greet and direct visitors in office
  • Operate multi-line telephone system to answer incoming calls and direct callers to appropriate personnel
  • Monitor visitor access and issue passes when required
  • Update appointment calendars as necessary
  • Order, receive and maintain office supplies and equipment
  • Receive, sort and route mail
  • Assist other employees or departments by gathering, checking, and preparing documents
  • maintain accounts
  • set up appointments
  • assemble packages

Job Criteria

Experience

Entry Level (1-2 years)


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