Receptionist

Austin, TX, USA|Onsite

Job Overview

Employment Type

Full-time

Work Schedule

Standard Hours

Weekend Shifts

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Retirement Plan

Professional development opportunities

Flexible work schedule

Employee assistance program

Job Description

The hiring establishment is a Catholic parish within the Diocese of Austin that diligently fulfills its mission by fostering a spiritual community centered on Gospel values and the teachings of the Catholic Church. This church serves not only as a place of worship but also as a vibrant community hub dedicated to extending the ministry of Christ through its staff and ministries. Employees align their service with the canonical obedience to the Bishop and actively contribute to the spiritual and operational goals of the parish. The position offered is that of a Receptionist, a crucial role that personifies the welcoming spirit and administrative backbone of the parish. This full-time role requires someone with a patient and friendly demeanor, who can serve as the first point of contact for both parishioners and visitors, embodying the church's mission through effective communication and organizational skills. The Receptionist helps sustain the parish’s daily operations by managing phone lines, scheduling, handling mail and donations, and providing essential support to various ministries and parish activities. This role involves working closely with the Pastor and Parish Administrator who provide direct oversight and evaluation. Employment in this position is deeply integrated with the ministry of the Church, requiring adherence to the Diocese’s Code of Conduct and Ethics and Integrity in Ministry policies. The Receptionist will also support parish events, ensuring the smooth functioning of facilities and hospitality for church services.

The role demands a proactive individual capable of multitasking in a fast-paced environment where flexibility is critical. The Receptionist must maintain confidentiality on sensitive matters and exhibit a strong commitment to Catholic teachings, acting as a witness to Gospel values in daily interactions. In this capacity, the Receptionist will answer multi-line phones, greet guests, monitor campus access, and facilitate room reservations and Mass intentions. Additionally, they assist with various outreach programs and parish hospitality efforts, serving as a reliable backup for school and Sunday hospitality functions. The job requires computer literacy, organizational skills, and the ability to work collaboratively within the church community. The ideal candidate will have 3-5 years of receptionist experience and a working knowledge of both English and Spanish is preferred but not mandatory. Also required is a valid Texas driver’s license and compliance with diocesan ethical standards. The Receptionist is expected to work Monday through Wednesday from 8:30 a.m. to 5:30 p.m., with occasional weekend or holiday commitments as dictated by parish needs, reflecting the dynamic and sacred nature of parish ministry.

Job Requirements

High School Diploma or GED
3-5 years experience as a receptionist preferred
proficient in English
valid Texas driver’s license
must maintain compliance with the Diocese of Austin Ethics and Integrity in Ministry policies
available to work Monday-Wednesday 8:30am-5:30pm

Job Qualifications

High School Diploma or GED acceptable to Texas Education Agency
3-5 years experience as a receptionist preferred
knowledge of the basic teachings of the Catholic Church
ability to communicate effectively in both written and verbal form
ability to work well with others in the church community
ability to manage a multi-line phone system
skill in handling multiple tasks simultaneously
skill in organizing and relating information in an understandable format
computer software skills including database entry, Windows, Microsoft Office, Excel and Internet navigation
skill in critical thinking and planning
proficient in English conversing, reading, and writing
Spanish proficient in conversing, reading, and writing preferred but not required
valid Texas driver’s license
must maintain compliance with the Diocese of Austin Ethics and Integrity in Ministry policies throughout the employment period

Job Duties

Act as a witness to Gospel values by modeling the teachings of the Catholic Church
support and adhere to the Code of Conduct and policies and procedures of the church and Diocese
maintain confidentiality regarding church matters
answer incoming phone lines, screen calls and respond to inquiries or transfer to the proper staff member or voice mail as needed
monitor campus entries and exits, let guests into campus, screen guests and issue temporary credentials
act as backup receptionist to school receptionist as needed
manage incoming and outgoing mail and deliveries
reserve rooms and approve reservations entered by staff members
schedule Mass intentions for parishioners and staff
initiate processing of donations and checks received at the front desk
generate room setup schedules for the Facilities department
assist Social Justice Ministries with paperwork and Thursday Outreach duties
act as a backup for Support for Sunday hospitality for morning masses
participate in parish staff meetings
be ready and willing to carry out tasks assigned by the Pastor or Parish Administrator
other duties as assigned