Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $19.57 - $26.44
Work Schedule
Standard Hours
Benefits
Medical insurance
prescription drug coverage
vision coverage
Dental Insurance
401k Retirement Plan
Paid Time Off
Holiday pay
Life insurance
Disability insurance
mental health support
Tuition Reimbursement
Adoption assistance
Gym membership discount
Job Description
Mortenson is a leading construction and real estate development company known for its dedication to excellence in building and innovative project delivery. Established with a mission to create lasting impact through the built environment, Mortenson has expanded its expertise across diverse markets including sports facilities, renewable energy projects, data centers, healthcare institutions, and more. With a reputation as a top builder, developer, and EPC (Engineering, Procurement, and Construction) firm, Mortenson combines deep industry knowledge with a commitment to sustainable and future-focused solutions, striving to redefine what is possible in the construction industry.
The company is committed to fostering a diverse and inclusive workforce that values unique perspectives and backgrounds to drive creativity and innovation. Mortenson provides equal employment opportunities to all employees and applicants without regard to race, religion, gender, national origin, age, veteran status, disability, or any other legally protected category. This philosophy extends to its employee-centered workplace culture, which supports work-life balance, professional growth, and employee well-being.
Join Mortenson as a Receptionist at its Milwaukee office, where you'll play a vital role as the friendly face and voice of the company. The Receptionist position is responsible for managing the front desk operations, ensuring seamless communication, and offering exceptional customer service to both internal team members and external visitors. This role demands a professional demeanor, excellent communication skills, and a strong ability to multitask in a dynamic office environment.
As the primary point of contact for guests and callers, the Receptionist greets visitors, issues guest badges, and coordinates with staff to notify the appropriate parties of arrivals. Handling a multi-line telephone console with efficiency, the incumbent answers, screens, and transfers calls while maintaining a computerized database for call management. Additionally, the Receptionist schedules conference rooms according to organizational needs and maintains accurate guest logs to support office security and visitor management.
The ideal candidate brings at least six years of experience in receptionist or customer service roles, complemented by strong interpersonal skills and a commitment to delivering positive user experiences. Proficiency in Microsoft Office, Project, and related web applications at an intermediate level is essential, alongside demonstrated attention to detail and a proactive approach to administrative tasks. The ability to interpret and communicate Mortenson's policies effectively to employees and visitors is crucial for success in this position.
Mortenson offers a competitive base pay range for this role between $19.57 and $26.44 per hour, with variations based on office location and individual qualifications. Comprehensive benefits include medical and prescription drug plans featuring no-cost vision coverage, dental insurance, 401(k) retirement plans with generous company matching, paid time off, holidays, employer-paid life and disability insurance, mental health resources, tuition reimbursement, adoption assistance, and gym membership discounts.
Candidates must be legally authorized to work in the United States without visa sponsorship, as sponsorship is not provided for this position. Mortenson invites qualified individuals who seek a rewarding career in a respected, socially responsible company to apply and contribute to its mission of redefining possible.
The company is committed to fostering a diverse and inclusive workforce that values unique perspectives and backgrounds to drive creativity and innovation. Mortenson provides equal employment opportunities to all employees and applicants without regard to race, religion, gender, national origin, age, veteran status, disability, or any other legally protected category. This philosophy extends to its employee-centered workplace culture, which supports work-life balance, professional growth, and employee well-being.
Join Mortenson as a Receptionist at its Milwaukee office, where you'll play a vital role as the friendly face and voice of the company. The Receptionist position is responsible for managing the front desk operations, ensuring seamless communication, and offering exceptional customer service to both internal team members and external visitors. This role demands a professional demeanor, excellent communication skills, and a strong ability to multitask in a dynamic office environment.
As the primary point of contact for guests and callers, the Receptionist greets visitors, issues guest badges, and coordinates with staff to notify the appropriate parties of arrivals. Handling a multi-line telephone console with efficiency, the incumbent answers, screens, and transfers calls while maintaining a computerized database for call management. Additionally, the Receptionist schedules conference rooms according to organizational needs and maintains accurate guest logs to support office security and visitor management.
The ideal candidate brings at least six years of experience in receptionist or customer service roles, complemented by strong interpersonal skills and a commitment to delivering positive user experiences. Proficiency in Microsoft Office, Project, and related web applications at an intermediate level is essential, alongside demonstrated attention to detail and a proactive approach to administrative tasks. The ability to interpret and communicate Mortenson's policies effectively to employees and visitors is crucial for success in this position.
Mortenson offers a competitive base pay range for this role between $19.57 and $26.44 per hour, with variations based on office location and individual qualifications. Comprehensive benefits include medical and prescription drug plans featuring no-cost vision coverage, dental insurance, 401(k) retirement plans with generous company matching, paid time off, holidays, employer-paid life and disability insurance, mental health resources, tuition reimbursement, adoption assistance, and gym membership discounts.
Candidates must be legally authorized to work in the United States without visa sponsorship, as sponsorship is not provided for this position. Mortenson invites qualified individuals who seek a rewarding career in a respected, socially responsible company to apply and contribute to its mission of redefining possible.
Job Requirements
- High school diploma or GED equivalent
- minimum six years of experience in a receptionist or customer service function
- excellent communication and phone etiquette skills
- knowledge of customer service principles and practices
- strong teamwork orientation, initiative, communication, problem-solving, and leadership skills
- detail orientation sufficient to organize and manage multiple administrative tasks
- Microsoft Office, Project, and pertinent web application skills at an intermediate level
- proven positive and professional attitude, and strong customer service skills
- ability to interpret and communicate Mortenson policies to employees and outside parties
- active listening skills and effective communication including an openness to diverse input and feedback
Job Qualifications
- High school diploma or GED equivalent
- minimum six years of experience in a receptionist or customer service function
- excellent communication and phone etiquette skills
- knowledge of customer service principles and practices
- strong teamwork orientation, initiative, communication, problem-solving, and leadership skills
- detail orientation sufficient to organize and manage multiple administrative tasks
- Microsoft Office, Project, and pertinent web application skills at an intermediate level
- proven positive and professional attitude, and strong customer service skills
- ability to interpret and communicate Mortenson policies to employees and outside parties
- active listening skills and effective communication including an openness to diverse input and feedback
Job Duties
- Provide general administrative support
- greet guests, provide guest badge, and notify appropriate party
- operate multi-line telephone console, utilizing computerized database in answering and transferring calls
- handle queries and provide information to internal and external callers
- maintain guest log
- schedule conference rooms when requested
- effectively work and build relationships with those of diverse backgrounds and organizational levels
- perform other duties as assigned
Job Criteria
Experience
Expert Level (7+ years)
Job Location
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