Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $14.00 - $16.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional Development
flexible schedule
Dental Insurance
Job Description
About the Dealership
This hiring establishment is a reputable automotive dealership dedicated to providing excellent customer service and a seamless car buying experience. Known for its wide selection of vehicles and commitment to customer satisfaction, the dealership serves a diverse client base ranging from first-time buyers to seasoned car enthusiasts. The dealership prides itself on maintaining a professional and welcoming environment where customers feel valued and supported throughout their visit. The team at this dealership includes sales consultants, finance specialists, service technicians, and administrative staff, all working together to uphold the dealership's standards of excellence.
About the Role The role of the Receptionist at this dealership is pivotal in creating positive first impressions and managing communication flow efficiently. As the first point of contact for all visitors and callers, the Receptionist ensures that customers' needs are quickly understood and directed to the appropriate department. This position requires strong interpersonal skills, professionalism, and an ability to multitask effectively in a fast-paced environment. In addition to greeting customers and answering inquiries, the Receptionist is responsible for data entry, maintaining records, and handling clerical tasks. The ideal candidate will have a friendly demeanor, strong communication skills, and a commitment to supporting the overall operational success of the dealership. This is typically a full-time role with competitive compensation and opportunities for growth within the organization. Understanding the dealership's prospect tracking system and proficiency in basic computer applications are also key components of this position. This role contributes significantly to the dealership's customer service goals by ensuring visitors feel welcomed and callers receive prompt, accurate assistance, making it essential for the ongoing success of the dealership's operations.
About the Role The role of the Receptionist at this dealership is pivotal in creating positive first impressions and managing communication flow efficiently. As the first point of contact for all visitors and callers, the Receptionist ensures that customers' needs are quickly understood and directed to the appropriate department. This position requires strong interpersonal skills, professionalism, and an ability to multitask effectively in a fast-paced environment. In addition to greeting customers and answering inquiries, the Receptionist is responsible for data entry, maintaining records, and handling clerical tasks. The ideal candidate will have a friendly demeanor, strong communication skills, and a commitment to supporting the overall operational success of the dealership. This is typically a full-time role with competitive compensation and opportunities for growth within the organization. Understanding the dealership's prospect tracking system and proficiency in basic computer applications are also key components of this position. This role contributes significantly to the dealership's customer service goals by ensuring visitors feel welcomed and callers receive prompt, accurate assistance, making it essential for the ongoing success of the dealership's operations.
Job Requirements
- High school diploma or general education degree (GED)
- one to three months related experience and/or training
- two to four years related experience and/or training
- ability to read and comprehend simple instructions, short correspondence, and memos
- ability to write simple correspondence
- ability to effectively present information in one-on-one and small group situations
- ability to apply common sense understanding to carry out simple one- or two-step instructions and detailed but uninvolved written or oral instructions
Job Qualifications
- High school diploma or general education degree (GED)
- one to three months related experience and/or training
- two to four years related experience and/or training
- ability to read and comprehend simple instructions, short correspondence, and memos
- ability to write simple correspondence
- ability to effectively present information in one-on-one and small group situations
- ability to apply common sense understanding to carry out simple one- or two-step instructions and detailed but uninvolved written or oral instructions
Job Duties
- Greets showroom customers and determines the nature of their visit
- directs customers to the correct department, notifies the appropriate person that a customer is waiting and introduces the customer to a salesperson
- answers incoming phone calls
- directs caller to appropriate department or individual or takes a thorough message
- communicate with callers and visitors in a professional, friendly and efficient manner
- obtains basic demographic information about each customer, using an ups card, a computer system, a log sheet or other method established by the dealership
- enters data into prospect tracking system and runs prospect reports for managers weekly
- communicates messages to the appropriate parties in a timely manner
- types memos, correspondence, reports and other documents
- assists with clerical duties as requested
- maintains a professional appearance
- other tasks as assigned
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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