Receptionist

WellNow Urgent Care is a leading provider in the urgent healthcare sector, operating over 150 locations across New York, Illinois, Indiana, Michigan, and Pennsylvania, with plans for continuous expansion. As a company, WellNow is dedicated to creating a supportive and dynamic work environment filled with meaningful work and growth opportunities for its colleagues. The organization prioritizes investing in its employees through comprehensive benefits and numerous continuing education options, making it a preferred employer for healthcare professionals committed to delivering excellent patient care. WellNow's extensive network allows employees the flexibility to transfer across multiple markets, enhancing their career mobility and experience in diverse healthcare settings.

The role at WellNow Urgent Care centers around the Front Desk Customer Service position, a critical gateway for patient interaction and administrative support. This part-time or full-time role offers a competitive starting salary of $18 per hour, with additional benefits designed to support both professional and personal well-being. Responsibilities include greeting and registering patients, managing high call volumes with proper triage, handling payments, and performing essential administrative duties such as printing, scanning, and faxing reports. The position demands excellent communication skills, an ability to multitask efficiently, and a strong commitment to exceeding customer service expectations.

WellNow Urgent Care cultivates a workplace culture that values integrity, teamwork, and ongoing development. Employees are provided with scrubs to ensure comfort and professionalism, access to medical benefits including vision coverage and prescription drug plans, and innovative financial tools like a 401(k) plan with company match. Additional perks include free urgent care visits for employees and their immediate family members, parental leave, monthly performance bonuses, and promising opportunities for promotional growth as the company continues to expand its presence in the healthcare market.

This role is ideal for candidates with a high school diploma or equivalent, with preferred candidates holding an associate degree. An ability to handle a high volume of calls and maintain poise and efficiency under pressure is essential. An enthusiastic attitude toward customer service and a dedication to the mission of providing top-tier urgent care make this position both rewarding and essential within WellNow's team. As an Equal Opportunity Employer, WellNow Urgent Care welcomes applicants from all backgrounds, promoting diversity and inclusion across its workforce.