Receptionist

Indianapolis, IN, USA|Onsite

Job Overview

Employment Type

Full-time

Work Schedule

Standard Hours

Benefits

Medical insurance

Dental Insurance

Vision Insurance

Employer HSA contribution

wellness reimbursement

short-term disability

Life insurance

Paid Time Off

Parental leave

Childcare discount

Tuition Assistance

403(b) Retirement Plan

Job Description

Purdue Polytechnic High Schools (PPHS) is a mission-driven network of schools established through a partnership with Purdue University, dedicated to delivering innovative STEM-focused education to prepare students for success in post-secondary endeavors and high-demand career fields. As a pioneer in educational excellence, PPHS integrates real-world learning experiences that empower students to become creative problem-solvers and skilled achievers across various disciplines. The organization prides itself on a culture founded on core values such as 'Act as One,' 'Nurture Student Genius,' 'Start from Yes,' 'Do the Right Thing,' and 'Get It Done,' all of which guide their commitment to fostering equitable learning environments that nurture innovation, collaboration, and student achievement.

The Receptionist role at Purdue Polytechnic High Schools is integral to maintaining a welcoming and efficient school atmosphere. Serving as the first point of contact for students, families, staff, and visitors, the Receptionist is vital to the school's front office management and daily operations. This position supports administrative functions and attendance coordination, ensuring smooth communication and operational flow within the school. Working closely with school leadership and various stakeholders, the Receptionist contributes significantly to a positive and professional environment, promoting exceptional customer service and operational excellence.

The role demands proficiency in managing multiple priorities within a dynamic school setting, requiring strong organizational skills and excellent interpersonal communication. The Receptionist is responsible for greeting visitors warmly, handling inquiries via phone and email, managing attendance records, supporting administrative duties, and safeguarding sensitive information with confidentiality and professionalism.

This position offers an opportunity to be part of an innovative network of schools that places emphasis on inclusivity, student success, and continuous improvement. Eligible employees benefit from comprehensive insurance coverage including medical, dental, and vision, wellness programs, paid time off, parental leave, childcare discounts, tuition assistance, and retirement plans, fostering a supportive work environment. The Receptionist plays a crucial role in advancing PPHS's mission and operational goals, contributing to the effective delivery of educational services and the nurturing of future leaders in STEM fields.

Job Requirements

High school diploma
Minimum of two years of administrative or customer service experience preferred
Experience in educational settings preferred
Strong communication skills
Strong organizational and time management skills
Ability to handle multiple tasks efficiently
Proficiency with office technology preferred
Ability to maintain confidentiality
Willingness to pass a background check

Job Qualifications

High school diploma required
Associate degree preferred
Minimum of two years of administrative, receptionist, customer service, or office support experience preferred
Experience working in a school or educational setting preferred
Strong customer service and interpersonal skills
Strong organizational and time management skills
Ability to manage multiple priorities in a fast-paced environment
Strong written and verbal communication skills
Ability to maintain confidentiality and professionalism
Proficiency with Google Workspace and other office technology systems preferred
Ability to successfully pass a background check

Job Duties

Serve as the primary point of contact for incoming visitors, families, students, and staff
Welcome guests and create a professional, warm, and customer-focused experience
Monitor and manage incoming public traffic and visitor procedures
Answer and direct incoming phone calls, emails, and inquiries appropriately
Provide timely assistance and support to students, families, and visitors
Maintain confidentiality while handling sensitive student and staff information
Ensure front office areas remain organized, professional, and functional
Support school attendance processes and maintain attendance records
Assist with attendance tracking and reporting requirements
Work collaboratively with school personnel regarding attendance concerns and student support needs
Maintain accurate student documentation and records related to attendance activities
Support communication with families regarding attendance matters as appropriate
Prepare, distribute, and maintain routine correspondence and school communications
Provide clerical and administrative support to school leadership and departments as needed
Assist with procurement and inventory of office supplies and materials
Maintain filing systems and organizational records
Support scheduling, document preparation, and administrative workflows
Assist with special projects and operational initiatives as assigned
Collaborate with school leadership and staff to support effective school operations
Identify opportunities for process improvements and operational efficiencies
Support organizational transparency, communication, and accountability efforts
Participate in school meetings, trainings, and operational initiatives
Perform other related duties as assigned to support efficient and effective school operations