Receptionist

First American is a leading provider in the real estate industry, with a strong focus on title insurance protection and professional settlement services for real estate purchases, refinances, and equity loans. Founded in 1889, First American has built a rich legacy over more than a century, driven by a deep dedication to its people and the communities it serves. The company’s Direct division specializes in comprehensive title insurance solutions, ensuring clients receive secure and reliable services to support their real estate transactions. Headquartered at the New York Stock Exchange under the ticker FAF, First American has consistently demonstrated an unwavering commitment to fostering a welcoming and supportive work environment.

This commitment is reflected in the company’s inclusive, people-first culture, which has earned it numerous accolades. Among them, First American has been named to the Fortune 100 Best Companies to Work For list for eleven consecutive years. The company also prides itself on being a top employer for women, diversity, and LGBTQ+ employees, along with boasting inclusion on over 50 regional best place to work lists. These recognitions highlight the company’s dedication to not only business excellence but also to creating a workplace that values innovation, growth, and respect for all individuals.

We are currently seeking a Receptionist to join our Santa Fe, New Mexico branch, a role that is fundamental in shaping the first impressions and ongoing interactions visitors and customers have with our team. The position is positioned within an established and growing team where collaboration and customer service are paramount. This role offers an exciting opportunity to be part of the dynamic real estate industry and contribute to a company that truly values its employees. The Receptionist position is full-time and requires in-office attendance five days a week, emphasizing the importance of face-to-face interaction in delivering outstanding service.

As a Receptionist at First American, the successful candidate will be the welcoming face of our Santa Fe branch, responsible for greeting and assisting visitors promptly and courteously. You will be the first point of contact by answering and directing incoming calls efficiently. The role involves supporting the internal team by managing administrative tasks such as gathering, reviewing, and preparing critical documents, maintaining accounts, setting up appointments, and assembling document packages. Additionally, managing incoming and outgoing mail efficiently and maintaining office supplies and equipment are also essential duties.

The ideal candidate will have a passion for engaging with new people and helping them achieve what they need, combined with excellent verbal and written communication skills. Familiarity with Microsoft Office applications and a willingness to learn other technologies will support daily tasks. A strong work ethic and reliability are crucial, as is the ability to thrive in a team-oriented environment aimed at exceeding customer expectations. Although previous experience in an office setting or public-facing role is preferred, a high school diploma or equivalent is required to meet the minimum educational standards.

The pay range for this role is between $16.07 and $21.41 hourly, reflecting a competitive offer based on job-related knowledge, experience, geographic location, and business requirements. First American provides a comprehensive benefits package reflecting its People First culture. Benefits include medical, dental, and vision insurance, a 401(k) retirement plan, paid time off and sick leave, and an employee stock purchase plan. The company actively promotes diversity and inclusion, inviting candidates to bring their authentic selves to work and thrive in an environment that fosters growth, respect, and innovation.