RECEPTIONIST

The Psychiatric Institute of Washington (PIW) is a renowned behavioral healthcare facility dedicated to delivering comprehensive mental health and addiction treatment services. As a 130-bed short-term acute care hospital, PIW serves children, adolescents, adults, and senior adults with a spectrum of mental health and addictive illnesses. Located in the historic and safe Tenleytown neighborhood, the institute is easily accessible, situated just one mile from the Tenleytown Metro station and within walking distance of local cafes and restaurants, making it convenient both for patients and visitors. PIW is celebrated for offering specialized treatment programs, including inpatient, partial, and intensive outpatient hospitalization tailored to effectively support various patient needs. Its chemical dependency programs are also highly specialized, underscoring the institute’s commitment to innovative approaches in behavioral health.

The facility boasts of a dedicated and experienced staff who are committed to providing compassionate care, ensuring that every patient receives personalized and evidence-based treatment. Affiliated with Universal Health Services (UHS), one of the largest and most respected healthcare providers in the nation, PIW benefits from the resources and broad network that UHS offers, including access to comprehensive career development opportunities. UHS, headquartered in King of Prussia, Pennsylvania, employs around 101,500 healthcare professionals and operates across 40 states plus territories and international sites.

The Front Desk Intake Receptionist at PIW plays a crucial role in representing the hospital’s commitment to excellence and compassionate care. This position focuses on being the first point of contact for patients and visitors, ensuring a warm welcome and efficient assistance. Responsibilities include managing the switchboard with a professional and courteous demeanor, assisting with patient registration, and supporting clerical duties within the intake team. Given the sensitive nature of the hospital's services, the receptionist must demonstrate impeccable communication skills, confidentiality, and the ability to navigate complex situations with empathy.

This role is ideal for someone who thrives in a fast-paced healthcare environment, values teamwork, and has a passion for contributing to mental health and addiction recovery services. The employment opportunity includes a competitive salary, comprehensive benefits such as medical, dental, and vision insurance, and offers pathways for professional growth through UHS’s extensive network. Additionally, benefits like loan forgiveness programs, student loan refinancing, and a supportive work environment further enhance the attractiveness of the position.

In summary, working as the Front Desk Intake Receptionist at the Psychiatric Institute of Washington provides a rewarding and challenging experience in a respected behavioral health hospital. The role supports critical intake processes, fostering positive patient experiences from the initial point of contact, ultimately contributing to PIW’s mission of delivering innovative and compassionate behavioral healthcare.