Receptionist

Conviva Senior Primary Care is a pioneering healthcare provider dedicated to delivering proactive and preventive care to senior patients. Operating under the larger umbrella of Humana and its specialized branch CenterWell, Conviva emphasizes a value-based, patient-centered approach to healthcare. The core objective is to ensure that seniors receive the necessary care at the right time with a focus not just on their physical well-being, but also addressing their social, emotional, behavioral, and financial needs. This holistic perspective is aligned with Humana's mission to provide integrated and differentiated healthcare services that elevate patient experiences and outcomes. CenterWell stands as one of the largest providers of senior-focused primary care in the United States, combining this sphere with comprehensive home healthcare, hospice, specialty, retail pharmacy, and home delivery services. This integration supports a seamless continuum of care designed to meet the diverse needs of older adults. The organization prides itself on fostering a caring community where patients are treated with empathy, respect, and dignity, making it an ideal workplace for professionals committed to making a difference in healthcare.

The role of the Receptionist at Conviva Senior Primary Care plays a vital part in maintaining this caring and efficient environment. Reporting directly to the Center Administrator, the Receptionist serves as the welcoming face and first point of contact for patients and visitors. This position involves performing an array of administrative, clerical, and customer service duties such as managing multi-line phone systems, logging calls, taking and distributing messages accurately, and greeting visitors with professionalism and warmth. The Receptionist is also responsible for managing visitor access by issuing passes and maintaining logs to ensure safety and order within the facility. Additionally, they provide essential support by responding to routine inquiries concerning the center's location, hours, and contact information. Beyond front-desk responsibilities, this role includes miscellaneous administrative tasks such as booking meeting rooms, organizing and distributing mail, handling courier packages, and supporting other clerical needs as required.

This full-time position operates Monday through Friday from 8:00 am to 5:00 pm, offering a competitive salary range of $38,000 to $45,800 annually, varying based on geographic location and personal experience. The role also comes with the opportunity to participate in a bonus incentive plan linked to company and individual performance, reflecting Conviva’s commitment to recognizing employee contributions. The Receptionist position is considered patient-facing and requires participation in Humana's Tuberculosis (TB) screening program to ensure a safe environment for both patients and staff. The organization is committed to maintaining the highest standards of personal identity protection during the recruitment process, using secure channels to collect sensitive information only when necessary. Working at Conviva provides not just a job but a chance to be part of an innovative healthcare service that prioritizes whole-person wellness for seniors, making this position an excellent opportunity for those with healthcare or customer service backgrounds looking to grow in a compassionate and supportive setting.