Receptionist

WellNow Urgent Care is a leading healthcare provider with over 150 locations spanning across New York, Illinois, Indiana, Michigan, and Pennsylvania. As a prominent urgent care center, WellNow has established a reputation for delivering exceptional patient care in a convenient and efficient manner. The company emphasizes creating a positive workplace environment where employees feel valued and supported. WellNow invests heavily in its staff by providing meaningful work, opportunities for professional growth, and continuous education. This focus not only enhances patient care but also promotes long-term career development for its employees. With a growing footprint in multiple states, the company encourages internal mobility, allowing colleagues to transfer between facilities seamlessly within any of the markets it serves. WellNow is deeply committed to excellence in healthcare and cultivating talented professionals who share their mission to provide outstanding patient services.

This role offers starting compensation at $17 per hour, reflecting WellNow's commitment to competitive salaries combined with a comprehensive benefits package. Employees enjoy an inclusive work environment supported by parental leave, medical benefits including vision coverage, flexible spending accounts, health savings accounts, and prescription drug coverage. Additionally, team members benefit from a 401(k) plan with a company match, providing financial security for the future. To support the professional appearance and comfort of all clinical staff, scrubs are provided. Moreover, WellNow offers free urgent care visits for employees and immediate family members, reinforcing its dedication to the well-being of its workforce. Motivated employees can capitalize on monthly performance-based bonuses and numerous chances for promotion as the company continues to expand.

The primary responsibilities in this position revolve around patient interaction and front desk duties vital to the smooth operation of the urgent care facility. The role demands welcoming and registering patients, skillfully managing high-volume phone calls with appropriate triage, handling payments for visits, and supporting administrative tasks such as printing, scanning, and faxing reports. In this dynamic environment, the ability to multitask and maintain excellent customer service standards is essential. The position also requires a willingness to travel up to 25%, offering variety and exposure to different locations when necessary. Candidates who excel in organization, communication, and patient service will thrive and make a meaningful impact as part of the WellNow Urgent Care team.

Working at WellNow means joining an inclusive employer that prides itself on equal opportunity employment. The company values diversity and strives to cultivate a fair and respectful workplace where every employee has the ability to succeed and contribute. For those passionate about healthcare and driven to exceed customer service expectations, this role presents an exciting opportunity to grow professionally while making a difference in the community.