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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $25.36 - $29.84
Work Schedule
Standard Hours
Benefits
Health Insurance
Vision Insurance
Dental Insurance
flexible spending accounts
health savings accounts
Retirement Savings Plans
Paid Time Off
Job Description
Cushman & Wakefield is a leading global real estate services firm specializing in commercial property management, advisory, and workplace solutions. With a commitment to innovation and client service, Cushman & Wakefield provides a broad range of services across various sectors including office, retail, industrial, and multifamily properties. The company is known for its collaborative approach, leveraging local expertise and global reach to deliver customized solutions that enhance the value of real estate assets and improve workplace environments.
The Receptionist position at Cushman & Wakefield is a vital role within the onsite account team, serving as the primary point o... Show More
The Receptionist position at Cushman & Wakefield is a vital role within the onsite account team, serving as the primary point o... Show More
Job Requirements
- Minimum of high school diploma or general education degree (GED)
- Minimum of 2 years of related work experience in front-of-house service or other high-touch service environments
- Comfortable corresponding with executive-level clients, VIP guests, and individuals at all levels
- Exceptional emotional intelligence, empathy, hospitality mindset, and interpersonal awareness
- Detail-oriented, highly organized self-starter with the ability to manage multiple priorities in a fast-paced environment
- Ability to adapt quickly and respond professionally to changing workplace needs
- Demonstrate integrity, accountability, professionalism, discretion, and strong customer service instincts
- Strong verbal and written communication skills
- Proficiency with Slack, Google Workspace, and ticket management systems such as Jira
- Ability to remain calm under pressure while managing high-volume activity and workplace interruptions
Job Qualifications
- Minimum of high school diploma or general education degree (GED)
- Prefer college degree and/or related experience and training
- Minimum of 2 years of related work experience in front-of-house service or other high-touch service environments
- Comfortable corresponding with executive-level clients, VIP guests, and individuals at all levels
- Exceptional emotional intelligence, empathy, hospitality mindset, and interpersonal awareness
- Detail-oriented, highly organized self-starter
- Ability to adapt quickly and respond professionally to changing workplace needs
- Demonstrate integrity, accountability, professionalism, discretion, and strong customer service instincts
- Strong verbal and written communication skills
- Proficiency with Slack, Google Workspace, and ticket management systems such as Jira
- Strong team player with a collaborative mindset
- Ability to manage multiple priorities in a fast-paced environment
Job Duties
- Provide a warm, professional, and welcoming experience for all employees, guests, executives, vendors, and visitors entering the workplace
- Serve as the first point of contact for the workplace through in-person interactions, phone communication, e-mail, and Slack messaging
- Ensure a smooth and seamless employee and guest experience by communicating warmly, clearly, and effectively while providing timely support and direction
- Maintain consistent front-of-house coverage during business hours and remain readily available to support employees and visitors
- Build trusted relationships with employees, executives, cross-functional teams, vendors, and workplace partners
- Support high-profile meetings, executive visits, VIP guests, and onsite events by assisting with logistics, catering coordination, room readiness, supplies, and hospitality support
- Support workplace events, employee engagement initiatives, and special onsite activities as needed
- Perform general office and workplace support duties, including mail handling, shipping coordination, wayfinding support, office tours, and logistical assistance
- Provide professional, timely, courteous, and accurate service while maintaining strong knowledge of workplace operations, amenities, and protocols
- Maintain ownership of the front-of-house appearance, cleanliness, and readiness while proactively identifying and escalating workplace concerns or maintenance needs
- Regularly collaborate with Security and workplace partners to support front-of-house operations, visitor management, and safety/security protocols
- Support Lost & Found, luggage management, visitor check-in processes, and other front-of-house operational procedures
- Learn quickly, follow detailed processes and procedures, and independently solve problems using available resources and sound judgment
- Utilize workplace technology, communication tools, and software platforms necessary to perform daily responsibilities
- Perform daily operational responsibilities with initiative and accountability, including opening/closing responsibilities, stocking supplies, completing requests, and meeting deadlines
- Support cross-functional workplace initiatives and assist with special projects, operational tasks, and team priorities as needed
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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