Receptionist

Burlington House Healthcare Center, a proud member of the CommuniCare Family of Companies, is a well-established healthcare provider located at 2222 Springdale Road, Cincinnati, OH 45231. As part of one of the nation's largest networks of post-acute care facilities, Burlington House Healthcare Center is dedicated to delivering exceptional care and services including skilled nursing rehabilitation, long-term care, assisted living, independent rehabilitation, and long-term acute care hospital services. The organization’s extensive experience since 1984 underscores its commitment to superior management and compassionate service across adult living communities.

CommuniCare is a family-owned company with a heartfelt mission to “reach out with our hearts and touch the hearts of others,” creating caring communities where staff, residents, clients, and family members form meaningful connections nurtured by empathy and professionalism. This culture of kindness and excellence has made Burlington House Healthcare Center not only a leader in healthcare services but also a supportive workplace where employees are valued and supported.

We are currently seeking a Full-Time Receptionist to join our dynamic team, working the 8 AM to 4:30 PM shift. This vital position plays a key role in maintaining a welcoming and positive atmosphere at the center’s entrance and over the phone. The Receptionist will be the first point of contact for callers, visitors, and guests, responsible for delivering courteous and efficient service. This role requires not only exceptional interpersonal skills but also an ability to manage administrative tasks professionally and efficiently.

The Receptionist will handle a variety of responsibilities including answering phones, triaging calls, directing individuals to appropriate departments, taking accurate messages when colleagues are unavailable, and operating the paging/telephone system as needed. This position also involves greeting visitors and providing administrative support to ensure smooth daily operations. The receptionist is expected to participate in ongoing training and development programs to maintain personal and team certifications, thus contributing to the overall quality of care that Burlington House Healthcare Center prides itself on.

Working as a Receptionist at Burlington House Healthcare Center means becoming part of a team that adheres to high standards of safety, infection control, and environmental care. Employees operate within established policies and procedures that promote a secure and efficient workplace. This role offers an excellent opportunity to develop professionally in a healthcare environment that values respect, collaboration, and continuous improvement.

Full-time employees enjoy competitive wages and comprehensive benefits, which include paid time off plans, medical, dental, and vision insurance, life and disability coverage, a 401(k) employer match, and Flexible Spending Accounts. As a CommuniCare employee, you will benefit from a supportive workplace culture that encourages growth and rewards dedication. This position is ideal for individuals who thrive in a fast-paced environment and are passionate about contributing to a caring community.