Receptionist

Total Joint Center of the Northland is a leading healthcare facility specializing in providing high-quality joint surgery services in a patient-centered environment. As a physician-owned and operated surgical center accredited by the Accreditation Association for Ambulatory Health Care (AAAHC), we ensure the highest standards of patient safety, clinical excellence, and superior service. Our commitment to delivering an exceptional surgical experience is reflected in every aspect of our operations, from preoperative procedures to post-operative care. We value collaboration between physicians, staff, and patients, creating a professional and welcoming atmosphere for all who visit our center.

The Receptionist position at Total Joint Center of the Northland plays a vital role in maintaining the smooth operation of our center. This role involves managing patient check-ins for same day surgeries, preparing charts for upcoming surgical cases, and interacting warmly and professionally with patients, their families, physicians, and visitors both in person and via phone. Additionally, the receptionist collects estimated patient liability payments based on insurance verification. The ideal candidate will possess excellent communication skills, a positive demeanor, and a solid understanding of medical terminology and insurance plans. This position demands strong organizational abilities, basic math skills, and proficiency in computer use to ensure that all administrative procedures are handled efficiently and accurately. By joining our team, you contribute directly to the well-being and surgical success of our patients while fostering a service-oriented culture within the healthcare environment. Total Joint Center of the Northland offers a collaborative workplace where every employee’s contribution is valued and recognized. Through continuous professional development opportunities, supportive management, and a culture focused on quality and respect, we nurture our team’s growth and success.