Receptionist

Eugene, OR, USA|Onsite

Job Overview

Employment Type

Full-time

Part-time

Hourly

Compensation

Hourly

Range $14.00 - $16.82

Work Schedule

Standard Hours

Benefits

Paid Time Off

401(k)

Employee assistance program

Good Sam Roadside Assistance

discounts

Paid parental leave

Tuition Reimbursement

Medical insurance

Dental Insurance

Vision Insurance

Job Description

Camping World is a leading retailer specializing in recreational vehicles and outdoor camping gear. With a commitment to enhancing the adventure lifestyle, Camping World provides customers with an extensive range of products and services designed to support camping experiences and outdoor activities. The company prides itself on delivering exceptional customer service and expert advice to its patrons, making it a trusted name for outdoor enthusiasts across the country. As a well-established company in the retail and services sector, Camping World is dedicated to fostering a dynamic, growth-oriented work environment for its employees. This positions the company not only as a place to shop for high-quality camping equipment and RV products but also as a premier employer in the outdoor retail industry. Camping World offers both full-time and part-time roles with competitive pay and benefits, emphasizing employee development and workplace diversity.

The Receptionist role at Camping World is a unique opportunity for a motivated individual to become the welcoming face of the company. This position involves being the first point of contact for customers, setting a positive tone for their experience from the moment they enter the premises. The receptionist is responsible for greeting and assisting customers, coordinating front desk activities, and ensuring seamless communication within the team and with customers. The role demands excellent interpersonal skills and the ability to manage multiple tasks efficiently. It is suited for someone who thrives in a fast-paced, customer-focused environment and who shows a commitment to success through a strong work ethic and attention to detail. Camping World values innovation, leadership, and a team-oriented mindset, offering its receptionist the chance to grow professionally within the organization. Located in a vibrant work setting, this position offers an hourly wage ranging from $14.00 to $16.82 and includes a comprehensive benefits package for full-time employees, including health insurance, paid time off, 401(k), and more. This role is integral to supporting the company’s mission to provide exceptional service and maintain customer satisfaction. By joining Camping World as a receptionist, candidates become part of a reputable company dedicated to quality service and employee development in the outdoor retail industry.

Job Requirements

High school education or equivalent
Previous experience in a high-standard customer service environment
Strong interpersonal and communication skills
Leadership ability and initiative
Personal responsibility and reliability
Organizational and multitasking skills
Computer proficiency including MS Office
Physical ability to lift up to 25 lbs and/or move up to 50 lbs with assistive devices

Job Qualifications

High school education or equivalent
Previous experience in a high-standard customer service environment preferred
Excellent interpersonal, presentation and relationship-building skills
Strong ability to take initiative, coupled with leadership skills and the ability to take charge of a situation
Strong sense of personal responsibility and reliability, with the desire to work as an integral member of a team
Strong organizational skills with the ability to multitask
Ability to effectively respond to and meet the needs of a diverse client base
Computer skills: MS Office
May lift up to 25 lbs and/or move up to 50 lbs with assistive devices

Job Duties

First point of contact for customers
Greet and welcome customers
Set tone for a positive customer experience
Check in VIP appointments and direct customers to the appropriate team member(s)
Coordinate front desk activities including answering and directing incoming phone calls
Track incoming sales calls in our CRM
Maintain a strong work ethic with total commitment to success every day
Assist customers with any questions directed to the reception desk
Other duties, functions and responsibilities may be assigned to the position as appropriate and necessary