Receptionist

Spring Lake Village is a distinguished senior living community dedicated to providing exceptional care, support, and services to its residents. Nestled in a serene environment, this community focuses on enhancing the quality of life for seniors by fostering a warm, safe, and engaging atmosphere. As part of the Front Porch family, which is well-known for its commitment to safety and quality in senior living, Spring Lake Village offers a vibrant community with a wide range of amenities designed to meet the varied needs of its residents. The community prides itself on creating a welcoming environment that supports independence while ensuring access to necessary care and social activities.

The position of Receptionist at Spring Lake Village is a full-time role, offering competitive pay ranging from $22.57 to $26.00 per hour along with comprehensive benefits. This role is pivotal in ensuring smooth communication and coordination within the community. The Receptionist acts as the first point of contact, receiving callers and visitors, determining the nature of their business, and directing them appropriately. Beyond managing communications, the Receptionist is responsible for maintaining accurate records of calls and messages, handling clerical duties, and providing outstanding customer service to residents, families, co-workers, and vendors. This position requires proficiency in using multi-line telephone systems, managing visitor screenings, and occasionally handling financial transactions such as cashing checks and selling meal tickets.

Safety and compliance are core to the Receptionist's responsibilities at Spring Lake Village. The receptionist monitors fire alarms, coordinates emergency responses by calling 911 if necessary, and ensures the security of keys for residents and staff. The role also involves supporting various departments including Executive Director, Marketing, Accounting, and Activities by managing projects and clerical tasks. The Receptionist must adhere to all facility policies and participate in mandatory training, emphasizing Front Porch's commitment to workplace safety and accident prevention. This position is ideal for individuals with strong organizational and communication skills who are passionate about supporting a senior living community through efficient and compassionate service. The role offers an opportunity to work within a collaborative team dedicated to enhancing resident satisfaction and operational excellence.