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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $22.57 - $26.00
Work Schedule
Standard Hours
Benefits
competitive pay
comprehensive medical plan
Dental Insurance
Vision Insurance
generous PTO
Anniversary recognition day
403 b savings plan
flexible spending accounts
Health savings account
Employee assistance program
Leadership and skills development
Employee Discount Programs
Job Description
Spring Lake Village is a distinguished senior living community dedicated to providing exceptional care, support, and services to its residents. Nestled in a serene environment, this community focuses on enhancing the quality of life for seniors by fostering a warm, safe, and engaging atmosphere. As part of the Front Porch family, which is well-known for its commitment to safety and quality in senior living, Spring Lake Village offers a vibrant community with a wide range of amenities designed to meet the varied needs of its residents. The community prides itself on creating a welcoming environment that supports independence while ensuring... Show More
Job Requirements
- High school diploma or GED
- 1-3 months related experience and/or training, or equivalent combination of education and experience
Job Qualifications
- High school diploma or GED
- 1-3 months related experience and/or training, or equivalent combination of education and experience
Job Duties
- Provides quality customer service efficiently to residents, families, co-workers and vendors in a manner to ensure satisfaction
- directs caller to destination and records name, time of call, nature of business, and person called upon
- takes messages accurately including correct spelling of names and phone number
- operates multi-line telephone console to receive incoming messages
- greet incoming visitors, screen visitors in lobby if unfamiliar
- proficiency with multi-line telephones, telephone head set, calculator, fax machine, postal machine and copy machine
- may cash checks
- sell stamps, bill residents for meal charges by entering data on computer system
- may sell meal tickets to employees and issues visitors pass when required
- may make guest room reservations
- monitor fire alarms, call 911 if applicable and direct emergency personnel
- keep track of keys to residents, employees and vendors
- performs variety of clerical duties, which may include various projects for the Executive Director, Marketing, Accounting and Activity Departments
- performs all duties in a safe and efficient manner
- reports any safety hazards and/or accidents to supervisor
- attends all mandatory in-service meetings
- complies with all department and facilities policies and procedures
- follow safe work habits in order to prevent injuries to themselves, residents, visitors or other employees
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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