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Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Exact $18.00
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Work Schedule

Standard Hours
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Benefits

Work Life Balance
Paid Time Off
paid company holidays
401k
Health Insurance
Quarterly bonus program
Training and development opportunities

Job Description

IWG is a global leader in providing flexible workspace solutions with the world's largest network of workspaces across more than 120 countries. Headquartered in the United States, IWG offers professionals and businesses the freedom to work from anywhere in a way that suits their individual needs. The company's extensive portfolio of office spaces, co-working hubs, and meeting rooms are designed to foster productivity, innovation, and community connection. IWG's mission is to empower individuals and businesses to achieve more by redefining the traditional workplace and providing inspiring environments where professionals can thrive.

The role of Community Associate, located in Memphis,... Show More

Job Requirements

  • Legally eligible to work in the United States
  • minimum age of 18 years
  • availability to work on-site full time
  • excellent communication skills in English
  • ability to handle multiple tasks concurrently
  • willingness to take ownership of problems and resolve them proactively

Job Qualifications

  • At least 1 year of customer service experience
  • strong communication and interpersonal skills
  • proficiency in MS Office and basic IT applications
  • ability to multitask and manage time effectively
  • positive and adaptable attitude towards fast-changing environments
  • experience in administrative support is a plus

Job Duties

  • Welcome and assist customers as the first point of contact
  • manage incoming and outgoing mail and packages
  • provide technical support for equipment such as projectors and WiFi
  • facilitate accurate billing and invoicing for services
  • support event planning and promotion within the workspace
  • handle customer requests and resolve issues promptly
  • maintain cleanliness and organization of the workspace area

Job Criteria

Experience

Entry Level (1-2 years)


Job Location

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