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Job Overview
Employment Type
Full-time
Hourly
Compensation
Hourly
Range $23.00 - $28.00
Work Schedule
Standard Hours
Weekend Shifts
Benefits
Medical
Vision
Dental
PTO
401k
Life
disability
Job Description
Spencer Fane is a well-established professional services firm known for its commitment to delivering exceptional legal solutions and fostering a collaborative work environment. Located in Phoenix, AZ, Spencer Fane operates as a leading law firm, serving a diverse clientele with a wide range of legal needs. The firm emphasizes integrity, client service, and operational excellence, supporting its legal teams with efficient administrative and operational resources. Spencer Fane offers a dynamic workplace where employees are valued for their contributions and provided with opportunities for professional growth and development. The employment type for the Receptionist role is full-time, with a workweek of... Show More
Job Requirements
- High school diploma or equivalent
- Minimum 1+ years of receptionist, administrative support, customer service, or front desk experience
- Prior experience supporting operations within a professional services, corporate, or fast-paced business environment preferred
- Proficiency with Microsoft Office applications including Outlook, Word, and Excel
- Familiarity with multi-line phone systems and conference room scheduling tools
- Strong communication skills
- Ability to handle confidential information with discretion
- Excellent organizational and prioritization skills
- Ability to manage multiple priorities and deadlines
- Flexibility to work occasional evenings or weekends
- Ability to lift and carry up to 25 lbs
- Adequate visual and auditory ability to review documents and operate computer systems
Job Qualifications
- High school diploma or equivalent
- Minimum 1+ years of receptionist, administrative support, customer service, or front desk experience
- Prior experience supporting operations within a professional services, corporate, or fast-paced business environment preferred
- Effectively manages daily reception responsibilities including greeting visitors, answering and directing calls, coordinating conference room scheduling, and supporting office operations
- Maintains organized and efficient work processes while balancing multiple responsibilities, shifting priorities, and time-sensitive requests in a fast-paced environment
- Builds positive working relationships through professional verbal and written communication, responsive follow-up, and a strong customer service orientation
- Demonstrates professionalism, discretion, and sound judgment when handling confidential or sensitive information
- Produces accurate and reliable work through careful attention to scheduling, message handling, visitor coordination, package tracking, and administrative support activities
- Demonstrates proficiency with Microsoft Office applications including Outlook, Word, and Excel, as well as familiarity with multi-line phone systems, conference room scheduling tools, and general office technology
- Contributes to office and team objectives by remaining flexible, proactive, and resourceful while supporting changing business needs and special projects
Job Duties
- Greet and assist clients, visitors, and employees in a professional, courteous, and service-oriented manner ensuring a positive first impression of the organization
- Answer, screen, and route incoming and internal telephone calls promptly and accurately while maintaining professionalism and confidentiality in all interactions
- Manage conference room schedules and coordinate meeting logistics including communication with Office Services and Hospitality teams regarding room setup and catering arrangements
- Receive, track, and distribute incoming deliveries including FedEx, UPS, courier packages, and other mail services
- Maintain an organized and efficient reception area and ensure common areas reflect a professional business environment
- Provide administrative and operational support for special projects and additional assignments as needed
- Build and maintain positive working relationships with attorneys, clients, vendors, and staff across all levels of the organization
- Exercise flexibility, initiative, and resourcefulness while effectively managing competing priorities and deadlines in a fast-paced environment
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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