Receptionist

The hiring establishment is a healthcare facility dedicated to providing exceptional patient care and administrative support to ensure smooth operational workflows. This organization values a professional and compassionate approach to service, aiming to create a safe, welcoming environment for patients, visitors, and staff alike. Known for its commitment to confidentiality, patient rights, and maintaining high standards in a clinical setting, the company also emphasizes a positive image in the community and continuous performance improvement.

This position is an Administrative Support role pivotal in managing front-desk responsibilities and supporting both patients and the Business Office. The role requires receiving guests, ascertaining their needs, and directing them appropriately. The candidate will handle phone calls courteously, schedule meetings, manage invoices, and maintain accurate records such as schedules and cost accounting for additional services like the Beauty Salon. The job involves regularly contacting patients post-discharge and monitoring the lobby area to ensure resident safety. This role requires completion of special projects by designated deadlines, maintaining confidentiality of patient information, and adhering strictly to policies related to patient rights and organizational conduct.

The Administrative Support role is essential in maintaining a clean, safe, and efficient environment. It involves ensuring compliance with in-service requirements, promoting organizational values, and participating in performance improvement initiatives. The candidate should exhibit excellent customer service skills, courtesy, compassion, and respect towards patients, visitors, physicians, and co-workers. Coordination responsibilities include arranging meals with Food Service for scheduled meetings, managing travel arrangements, maintaining daily communications, and supporting office equipment and supplies management.

The ideal candidate will have a high school diploma or GED, with prior administrative experience and familiarity with Microsoft Office software. Strong organizational abilities, multi-tasking skills, and tolerance for frequent interruptions are necessary for success. Typing skills and effective verbal and written communication are critical. Prior healthcare experience is preferred but not mandatory, aligning this role's function within the broader healthcare administrative environment to ensure optimal service delivery and operational support.