Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $14.25 - $18.75
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee assistance program
Professional development opportunities
Paid holidays

Job Description

Emerald Nursing & Rehab Brookside is a well-established and highly regarded healthcare organization located in Lincoln, NE, specializing in providing comprehensive nursing and rehabilitative care to its residents. Known for its compassionate and nurturing environment, Emerald Nursing & Rehab Brookside is dedicated to enhancing the quality of life for its residents through personalized care, professional support, and a community-oriented approach that prioritizes respect and dignity for every individual. The facility prides itself on maintaining a warm and welcoming atmosphere, where employees and residents alike feel valued and supported in all aspects of their daily interactions and care needs. As part of its commitment to excellence, Emerald Nursing & Rehab Brookside continuously seeks experienced, empathetic, and professional team members who share its mission and vision to foster an inviting and supportive residential setting.

Emerald Nursing & Rehab Brookside is currently seeking a full-time Receptionist to join its Administration Department. Reporting directly to the Administrator, this key role is vital in providing outstanding customer service and operational support to both the staff and the residents. The Receptionist will be the first point of contact for all visitors, residents, family members, and guests, playing a crucial role in creating a positive and professional first impression of the facility. This position operates from Monday to Friday, from 8:00 AM to 4:30 PM, providing consistent and reliable coverage during the business hours of the organization.

The Receptionist will be responsible for greeting and assisting visitors, answering and directing incoming calls, managing mail and deliveries, and performing a range of administrative and clerical duties. In addition to providing directional assistance and support to individuals on-site, the Receptionist will also be tasked with scheduling appointments and maintaining basic filing and recordkeeping systems. The ideal candidate will possess excellent communication skills, a friendly demeanor, and proficiency in Microsoft Office Suite or similar software to efficiently carry out their duties. This position requires the physical ability to sit for prolonged periods and occasionally lift up to 15 pounds.

By joining Emerald Nursing & Rehab Brookside, the successful candidate will become an integral part of a dedicated team focused on providing exceptional residential care. The role offers a meaningful opportunity to contribute to a supportive environment that enhances the well-being of residents and serves as a welcoming face to families and visitors. This full-time position not only demands professionalism and reliability but also offers the satisfaction of connecting with people and helping facilitate a smooth and pleasant experience for everyone who enters the facility.

Job Requirements

  • High school diploma or equivalent required
  • excellent verbal communication skills
  • excellent interpersonal and customer service skills
  • basic understanding of administrative and clerical procedures and systems
  • proficient with Microsoft Office Suite or related software
  • ability to sit for prolonged periods
  • ability to lift up to 15 pounds

Job Qualifications

  • High school diploma or equivalent
  • excellent verbal communication skills
  • excellent interpersonal and customer service skills
  • basic understanding of administrative and clerical procedures and systems
  • proficient with Microsoft Office Suite or related software

Job Duties

  • Greets residents, family members, visitors, and guests
  • determines the purpose of each person's visit and directs or escorts them to the appropriate location
  • answers, screens, and directs phone calls to staff
  • takes messages and schedules appointments
  • receives mail, documents, packages, and courier deliveries and delivers or distributes items
  • performs administrative and clerical support tasks
  • performs basic filing and recordkeeping
  • performs other duties

Job Criteria

Experience

Entry Level (1-2 years)


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