Job Overview
Employment Type
Full-time
Hourly
Compensation
Hourly
Range $17.00 - $20.00
Work Schedule
Standard Hours
Benefits
Medical insurance
Dental Insurance
Matching IRA
Paid Time Off
Additional benefit options
Job Description
Prochaska Law is a well-established personal injury and medical malpractice law firm located in Wichita, Kansas. Since its founding in 1985, Prochaska Law has earned a strong reputation for skilled advocacy and providing friendly, personal service to injury victims and their families. The firm takes pride in creating a compassionate, welcoming environment for clients who are often navigating some of the most difficult and overwhelming moments of their lives. Prochaska Law operates with a deep commitment to client care, professionalism, and thorough legal support, making it a trusted resource in the Wichita community.
This full-time, in-office Receptionist role at Prochaska Law is an essential, people-centered position that serves as the first point of contact for clients, potential new clients, and visitors. The Receptionist will be the welcoming voice and face of the firm, responsible for creating a positive first impression by providing patient, kind, and professional assistance. The role is dynamic and varied, requiring strong organizational skills and the ability to multitask in a fast-paced legal environment. Responsibilities include answering phones, greeting clients and guests, helping with new client intake, supporting document and medical record management, handling mailings and office errands, and providing administrative support to attorneys and legal team members.
Because many callers and clients are dealing with injuries and are often uncertain about what steps to take next, the ideal candidate will be empathetic, calm, and able to communicate clearly and effectively. The role demands a person who can maintain a warm, respectful demeanor while efficiently gathering information and directing clients appropriately. The Receptionist will also support the office’s daily operations, including maintaining a welcoming, organized front desk and shared spaces, and will even assist with the care of Charlie, the friendly office dog. Comfort around dogs is necessary.
This position offers a unique blend of meaningful client interaction, administrative tasks, and teamwork within a close-knit legal office environment. It is ideal for someone who enjoys variety in their workday, is a reliable team player, and takes pride in helping others. The position is compensated at $17 to $20 per hour based on experience and offers excellent benefits, including full employee medical and dental insurance paid by the firm, additional employee-paid benefit options, a matching IRA after one year, and PTO that accrues with tenure. Overall, the Receptionist position at Prochaska Law combines the opportunity to contribute to an important mission with a stable, supportive work environment in a respected local law firm.
This full-time, in-office Receptionist role at Prochaska Law is an essential, people-centered position that serves as the first point of contact for clients, potential new clients, and visitors. The Receptionist will be the welcoming voice and face of the firm, responsible for creating a positive first impression by providing patient, kind, and professional assistance. The role is dynamic and varied, requiring strong organizational skills and the ability to multitask in a fast-paced legal environment. Responsibilities include answering phones, greeting clients and guests, helping with new client intake, supporting document and medical record management, handling mailings and office errands, and providing administrative support to attorneys and legal team members.
Because many callers and clients are dealing with injuries and are often uncertain about what steps to take next, the ideal candidate will be empathetic, calm, and able to communicate clearly and effectively. The role demands a person who can maintain a warm, respectful demeanor while efficiently gathering information and directing clients appropriately. The Receptionist will also support the office’s daily operations, including maintaining a welcoming, organized front desk and shared spaces, and will even assist with the care of Charlie, the friendly office dog. Comfort around dogs is necessary.
This position offers a unique blend of meaningful client interaction, administrative tasks, and teamwork within a close-knit legal office environment. It is ideal for someone who enjoys variety in their workday, is a reliable team player, and takes pride in helping others. The position is compensated at $17 to $20 per hour based on experience and offers excellent benefits, including full employee medical and dental insurance paid by the firm, additional employee-paid benefit options, a matching IRA after one year, and PTO that accrues with tenure. Overall, the Receptionist position at Prochaska Law combines the opportunity to contribute to an important mission with a stable, supportive work environment in a respected local law firm.
Job Requirements
- prior experience as a receptionist, front desk professional, or customer service representative is preferred
- strong phone presence and professional communication skills
- a warm, patient, and respectful approach with clients and potential new clients
- strong organization, attention to detail, and follow-through
- comfort using phones, scanners, copiers, and basic computer systems
- ability to handle confidential information with care and discretion
- valid driver's license, current insurance and comfort running local errands during the workday
- ability to lift up to 30 pounds as needed for supplies, groceries and office materials
- a helpful, team-oriented attitude and willingness to support attorneys, legal assistants, clients and guests
Job Qualifications
- prior experience as a receptionist, front desk professional, or customer service representative preferred
- strong phone presence and professional communication skills
- warm, patient, and respectful approach with clients and potential new clients
- strong organization, attention to detail, and follow-through
- comfort using phones, scanners, copiers, and basic computer systems
- ability to handle confidential information with care and discretion
- valid driver's license, current insurance, and comfort running local errands during the workday
- ability to lift up to 30 pounds as needed for supplies, groceries, and office materials
- a helpful, team-oriented attitude and willingness to support attorneys, legal assistants, clients and guests
Job Duties
- create a positive first impression for clients, potential new clients, guests, vendors, and callers
- answer phones, check voicemails, route messages, assist with new case calls, and contact web submissions from potential clients
- gather preliminary intake information, enter new case calls into the firm's case management system, and help potential new clients complete paperwork
- greet clients and guests, help them feel comfortable, and assist with conference room preparation for client meetings, depositions, mediations, and other in-office meetings
- support the legal team with mail handling, scanning, copying, filing, ordering medical records and bills, organizing documents, assisting with file closing, and preparing materials for experts
- assist with outgoing mail, FedEx, UPS, courthouse runs, urgent deliveries, deposits, and other errands as needed
- help keep the front desk, client areas, and shared spaces stocked, organized, and welcoming
- help care for Charlie, the office dog, including taking him out during the day and assisting with occasional vet visits when needed
- assist with light kitchen upkeep and occasional office needs
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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