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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $14.50 - $19.25
Work Schedule
Standard Hours
Benefits
Medical
Dental
Vision
FSA/HSA
Tuition Assistant Program
Long/Short Term Disability
Life insurance
Employee assistance program
401k Match
Paid Time Off
12 paid holidays
Job Description
South University is a well-established educational institution with a proud heritage spanning 125 years. It is dedicated to providing a warm and supportive learning environment that fosters academic excellence and personal growth. With campuses located across the United States and a robust online presence, South University offers diverse programs designed to meet the evolving needs of its students. The university emphasizes a community-oriented approach where faculty, staff, and students collaborate to create an inclusive atmosphere that nurtures success. Recognized for its commitment to quality education, South University helps students achieve their professional goals through comprehensive programs and resources, making it... Show More
Job Requirements
- Bachelor’s degree preferred
- High school diploma or GED required
- Experience with a multiple line busy switchboard
- Strong communication skills
- Strong customer service and organizational skills
- Basic computer literacy and ability to type a minimum of 30 words per minute
- Professional telephone manner
- Ability to interact effectively as a member of a team
- Ability to listen to customers and respond positively
- Ability to manage multiple tasks and work under pressure
- Must be flexible and willing to assist with various clerical functions
Job Qualifications
- High school diploma or GED required
- Bachelor’s degree preferred
- Experience with a multiple line busy switchboard
- Strong communication skills
- Strong customer service skills
- Basic computer literacy
- Ability to type 30 words per minute
- Professional telephone manner
- Ability to work collaboratively with other departments
- Ability to listen and respond positively to customer requests
- Ability to manage multiple tasks and work under pressure
- Flexibility to assist with various clerical functions
Job Duties
- Answer incoming calls
- Route calls promptly and correctly
- Politely take messages when necessary
- Greet visitors in a friendly and professional manner
- Ensure campus visitors sign in and receive necessary authorizations
- Provide escort to visitors
- Support enrollment tasks such as ordering and verifying transcripts
- Assist with special admission events
- Maintain appointment calendars and assist with confirmations
- Inventory and maintain marketing materials
- Assist with data entry, scanning, copying, and mailing projects
- Perform other duties as needed
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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