Job Overview

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Employment Type

Full-time
Part-time
Hourly
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Compensation

Hourly
Range $14.00 - $16.82
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Work Schedule

Standard Hours
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Benefits

Paid Time Off
401(k)
Employee assistance program
Good Sam Roadside Assistance
discounts
Paid parental leave
Tuition Reimbursement
Medical insurance
Dental Insurance
Vision Insurance
on the job training

Job Description

Camping World is a leading retailer specializing in the outdoor lifestyle and recreational vehicle (RV) market. With a robust presence in the industry, Camping World is dedicated to providing high-quality products and exceptional customer service to outdoor enthusiasts across the United States. As a well-established company, Camping World prides itself on fostering a positive workplace culture that encourages growth, innovation, and collaboration among its employees. The company offers a comprehensive range of services and products including RV sales, parts, service, and accessories, catering to both seasoned outdoor adventurers and families seeking memorable experiences in nature.

The role of Receptionist at Camping World is integral to maintaining the company’s reputation for quality customer service. This position is designed for an individual who is highly motivated, organized, and customer-focused. As the first point of contact for customers, the Receptionist plays a crucial role in setting the tone for a welcoming and positive experience. This role requires excellent interpersonal skills, the ability to manage multiple tasks simultaneously, and a proactive approach to problem-solving. The Receptionist will be responsible for greeting and welcoming customers, managing front desk activities, and supporting the sales team by tracking incoming calls through the company’s customer relationship management (CRM) system. This position offers a fantastic opportunity for individuals seeking to grow their career within a dynamic and supportive organization.

Employment is offered on a full-time basis with a competitive hourly pay range of $14.00 to $16.82. The company values its associates and provides a comprehensive benefits package that includes paid time off, 401(k), employee assistance programs, and discounted services such as Good Sam Roadside Assistance. Additional benefits such as paid parental leave, tuition reimbursement, and extensive training opportunities demonstrate Camping World’s commitment to employee development and well-being. Full-time employees also have access to medical, dental, and vision plans, while part-time employees may opt into dental and vision coverage. This role is ideal for candidates who possess a strong sense of responsibility, reliability, and a desire to contribute as an integral team member within a growing company.

Camping World fosters a diverse and inclusive work environment, ensuring equal employment opportunities regardless of race, color, sex, sexual orientation, gender identity, religion, national origin, age, disability, veteran or uniformed service status, genetic information, or any other legally protected status. The company’s dedication to fair treatment and equal opportunity makes it a desirable employer for candidates who value respect, diversity, and ethical practices in the workplace.

Job Requirements

  • high school education or equivalent
  • previous experience in a high-standard customer service environment preferred
  • excellent interpersonal, presentation and relationship-building skills
  • strong ability to take initiative, coupled with leadership skills and the ability to take charge of a situation
  • strong sense of personal responsibility and reliability, with the desire to work as an integral member of a team
  • strong organizational skills with the ability to multitask
  • ability to effectively respond to and meet the needs of a diverse client base
  • computer skills including MS Office
  • may lift up to 25 lbs and/or move up to 50 lbs with assistive devices

Job Qualifications

  • high school education or equivalent
  • previous experience in a high-standard customer service environment preferred
  • excellent interpersonal, presentation and relationship-building skills
  • strong ability to take initiative, coupled with leadership skills and the ability to take charge of a situation
  • strong sense of personal responsibility and reliability, with the desire to work as an integral member of a team
  • strong organizational skills with the ability to multitask
  • ability to effectively respond to and meet the needs of a diverse client base
  • computer skills including MS Office
  • may lift up to 25 lbs and/or move up to 50 lbs with assistive devices

Job Duties

  • first point of contact for customers
  • greet and welcome customers
  • set tone for a positive customer experience
  • check in VIP appointments and direct customers to the appropriate team member(s)
  • coordinate front desk activities including answering and directing incoming phone calls
  • track incoming sales calls in our CRM
  • maintain a strong work ethic with total commitment to success every day
  • assist customers with any questions directed to the reception desk
  • other duties, functions and responsibilities may be assigned to the position as appropriate and necessary

Job Criteria

Experience

Mid Level (3-7 years)


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