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Job Overview
Compensation
Hourly
Range $13.25 - $17.50
Work Schedule
Standard Hours
Benefits
Health Insurance
Paid Time Off
Employee assistance program
Job Description
DMP is a reputable company dedicated to providing exceptional services and maintaining a professional yet welcoming environment for both its clients and employees. Known for its commitment to excellence and customer satisfaction, DMP values skilled professionals who contribute positively to the workplace dynamics. The company fosters an atmosphere of continuous improvement and innovation, encouraging staff to identify efficiencies and streamline processes to support overall business objectives. This position is embedded within such a supportive culture, reflecting the company's dedication to operational excellence and superior service standards.
The role of Receptionist at DMP is pivotal in ensuring smooth daily operation... Show More
The role of Receptionist at DMP is pivotal in ensuring smooth daily operation... Show More
Job Requirements
- High school education or equivalent preferred
- Ability to multitask and manage priorities in a fast-paced environment
- Strong customer service and communication skills
- Professional demeanor with a focus on accuracy and confidentiality
- Experience with Microsoft Office, Word, and Excel preferred
- Be punctual, have a good work attitude, and work cooperatively with others in the department and company
- Accept and benefit from constructive criticism
Job Qualifications
- High school education or equivalent preferred
- Ability to multitask and manage priorities in a fast-paced environment
- Strong customer service and communication skills
- Professional demeanor with a focus on accuracy and confidentiality
- Experience with Microsoft Office, Word, and Excel preferred
- Be punctual, have a good work attitude, and work cooperatively with others in the department and company
- Accept and benefit from constructive criticism
- Any other relevant, equivalent combination of training and experience
Job Duties
- Manage all incoming telephone calls, striving to answer by the third ring when possible
- Route calls accurately, take detailed messages, and locate employees using internal tools or mobile devices as needed
- Greet and direct visitors in a professional and welcoming manner, ensuring their comfort and addressing their needs while in the reception area
- Provide excellent customer service to DMP's customers and visitors both in person and via telephone
- Deliver interoffice mail and process outgoing mail, including preparation and distribution
- Monitor and control departmental postage usage
- Prepare and distribute weekly mailings to Regional Sales Managers
- Adhere to company policies and procedures, while continuously identifying opportunities to improve efficiency, reduce cycle time, and eliminate waste
- Observe and comply with DMP Data Classification Standard to ensure proper handling of confidential information
- Perform related duties as assigned, including providing coverage for other departments when directed by a supervisor
- Train or assist coworkers on job-related responsibilities as needed
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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