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Job Overview
Employment Type
Part-time
Compensation
Hourly
Range $13.25 - $17.50
Work Schedule
Flexible
Benefits
flexible scheduling
team atmosphere
Career growth opportunities
Hands-on salon experience
Professional Development
Employee Discounts
supportive work environment
Job Description
Great Clips is a leading hair salon brand known for providing affordable and convenient hair care services across North America. With a vast network of locations, Great Clips emphasizes a team approach to ensure each customer receives a great experience from the moment they check in to the salon until they conclude their service. The company is committed to creating a welcoming atmosphere where customers feel valued and look forward to returning. Each salon operates with a focus on high-quality customer service, efficiency, and professionalism, making Great Clips a favorite choice among clients seeking dependable hair care solutions.
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Job Requirements
- High school diploma or equivalent
- Prior experience in customer service or receptionist role preferred
- Ability to maintain a professional and friendly demeanor
- Strong organizational skills
- Basic computer proficiency
- Ability to handle transactions accurately
- Flexibility to work during peak salon hours
- Reliable and punctual
- Excellent problem-solving skills
Job Qualifications
- Passion for the beauty industry
- Strong communication and interpersonal skills
- Ability to provide excellent customer service
- Basic knowledge of retail products
- Ability to work in a fast-paced environment
- Commitment to flexible scheduling
- Experience or enrollment in cosmetology school is a plus
- Ability to manage multiple tasks efficiently
Job Duties
- Warmly greet customers
- Communicate and educate customers on Great Clips processes including online check-in and wait time monitor
- Process transactions and issue receipts
- Maintain general knowledge of retail products and make recommendations
- Manage the flow of customers between check-in and service
- Maintain cleanliness and sanitation of the front desk and lobby area
- Answer phone calls and inform customers about services
- Update customer records with contact information
- Assist stylists in maintaining salon cleanliness and sanitation
- Work a flexible schedule including peak times
- Resolve customer issues efficiently and effectively
- Demonstrate dedication to great customer service
- Operate effectively in a fast-paced environment
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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