Honda City logo

Receptionist

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $16.00 - $17.00
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Work Schedule

Weekend Shifts
Fixed Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional development opportunities
flexible schedule

Job Description

Great Lakes City Honda is a premier Honda dealership located in Liverpool, New York, renowned for its commitment to providing exceptional customer service and top-quality automotive solutions. As a leading dealership in the region, Great Lakes City Honda prides itself on maintaining a welcoming, efficient, and professional environment that caters to the diverse needs of its customers. The dealership offers a wide range of new and pre-owned Honda vehicles, comprehensive automotive services, and a dedicated team of professionals who prioritize customer satisfaction above all else.

The role of Automotive Receptionist at Great Lakes City Honda is a critical position that serves as the first point of contact for customers visiting or calling the dealership. This role demands a highly motivated and friendly individual who can embody the dealership's core values by delivering exceptional customer service and ensuring smooth operations across both the sales and service departments. The Automotive Receptionist will manage numerous administrative tasks that support the overall dealership functions, such as greeting customers, handling inquiries, managing appointments, and processing customer transactions.

This full-time position requires availability from Wednesday through Friday, 3 PM to 8 PM, and Saturdays from 8 AM to 5 PM, demonstrating a commitment to flexibility and dedication during peak dealership hours. The successful candidate will possess excellent communication skills, both verbal and written, and will demonstrate strong organizational abilities to efficiently manage multiple tasks in a fast-paced environment. Familiarity with Microsoft Office Suite and dealership management software is considered advantageous, reflecting the importance of technological proficiency in this role.

Automotive Receptionists at Great Lakes City Honda play a vital role in shaping customers' first impressions, influencing their overall experience and satisfaction. By maintaining a clean and inviting reception area, answering calls promptly, providing accurate information about dealership services, promotions, and vehicle inventory, and coordinating effectively with the sales and service teams, the receptionist helps foster a positive and seamless automotive buying and servicing experience.

Great Lakes City Honda values diversity and inclusion, highlighting its status as an equal opportunity employer where all applicants receive fair consideration regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability. The company promotes a professional work environment accompanied by a positive attitude, regular and predictable attendance, and a commitment to excellence, making it an ideal workplace for individuals seeking to develop their career in the automotive industry while contributing to a customer-focused team.

Job Requirements

  • High school diploma or equivalent
  • previous experience in a receptionist or customer service role
  • must have the ability to work Wednesday through Friday 3PM-8PM and Saturday's 8AM-5PM
  • excellent verbal and written communication skills
  • strong organizational skills and attention to detail
  • ability to handle multiple tasks and work effectively in a fast-paced environment
  • proficiency in Microsoft Office Suite and experience with dealership management software
  • a professional appearance and a positive attitude
  • regular and predictable attendance is required

Job Qualifications

  • High school diploma or equivalent
  • additional education or certifications in office administration is a plus
  • previous experience in a receptionist or customer service role, preferably in an automotive setting
  • excellent verbal and written communication skills
  • strong organizational skills and attention to detail
  • ability to handle multiple tasks and work effectively in a fast-paced environment
  • proficiency in Microsoft Office Suite and experience with dealership management software is a plus
  • a professional appearance and a positive attitude
  • regular and predictable attendance

Job Duties

  • Greet and assist customers with a professional and friendly demeanor
  • answer and direct phone calls to the appropriate department or personnel
  • process customer transactions and handle cash or credit card payments
  • maintain a clean and organized reception area
  • assist with administrative tasks
  • provide information about dealership services, promotions, and vehicle inventory
  • coordinate with service and sales departments to ensure customer needs are met efficiently

Job Criteria

Experience

Mid Level (3-7 years)


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