Job Overview

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Compensation

Hourly
Range $14.25 - $18.75
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Work Schedule

Flexible
Weekend Shifts
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Benefits

wage increase
401k Retirement Plan
Length of service bonus
Employee Referral Bonus
Early wage access
Paid Time Off
Career Development
Employee scheduling system
Medical insurance
Dental Insurance
Vision Insurance
Supplemental benefits
Employee discount marketplace
Wellness rewards

Job Description

Sinceri Senior Living is a distinguished community dedicated to providing exceptional care and living experiences for seniors. With a reputation for fostering a stimulating and supportive environment, Sinceri Senior Living emphasizes both quality service and a vibrant workplace culture. This emphasis has earned them the prestigious Great Place to Work certification for seven consecutive years, reflecting their commitment to employee satisfaction and their focus on growth opportunities within the healthcare field. As part of the Sinceri Senior Living family, employees benefit not only from competitive perks but also from an encouraging work environment where career development is a key priority.

The role available at Sinceri Senior Living involves providing essential administrative support to various leadership positions including the Administrator, Office Manager, Director of Nursing, and Activity Director. The position is pivotal in ensuring smooth communication between residents, family members, prospective clients, and staff. As the first point of contact via phone or in-person interactions, the individual in this role will perform a variety of receptionist and customer service duties, maintaining high levels of professionalism and courteous communication. Responsibilities also include managing office tasks like typing, filing, and mail distribution, as well as coordinating and guiding tours for prospective residents.

This role requires a detail-oriented and flexible mindset to accommodate the ever-changing needs of the facility and its inhabitants. Candidates will have the opportunity to engage in a team-oriented setting or work independently as needed, providing valuable support that contributes to the overall effectiveness of the community. Employment in this role is designed to offer a balanced schedule of two weekends a month with additional on-call availability during weekdays, aligning with operational needs without compromising personal time excessively.

Sinceri Senior Living also provides an attractive benefits package that includes progressive wage increases, a 401K Retirement Plan with Safe Harbor matching contributions, length of service bonuses up to $5,000, referral bonuses, and access to earned wages before payday. Additional perks such as a generous paid time off (PTO) plan, career development opportunities, an employee engaged scheduling system, affordable medical, dental, vision, and supplemental benefits, along with a discount marketplace and wellness rewards, create a comprehensive package that supports employee well-being and professional growth.

Sinceri Senior Living actively promotes diversity and equal opportunity, welcoming applicants regardless of race, religion, color, national origin, sex, sexual orientation, age, veteran status, or disability, underscoring their commitment to an inclusive work environment. This position requires a minimum age of 16 years for employment. If you are enthusiastic about contributing to a meaningful cause while advancing your administrative skills in a supportive and celebrated community, this role could be the perfect fit for you. Join Sinceri Senior Living’s team and embark on a rewarding career path where your contributions will make a significant difference in the lives of others.

Job Requirements

  • High school diploma or equivalent
  • A desire and willingness to learn new systems
  • Prior work in reception or customer service preferred
  • Must be able to read, write and follow oral and written directions at a level necessary to accomplish the job and communicate effectively through written information
  • Must possess strong organizational skills, and be detail oriented, but flexible in order to accommodate the fluctuating needs of the facility
  • Knowledgeable on the computer and able to operate Microsoft Office
  • Ability to represent the facility in a positive and professional manner
  • Must be able to work effectively in an individual or team setting
  • Must be able to perform duties and responsibilities with or without reasonable accommodation

Job Qualifications

  • High school diploma or equivalent
  • Prior work in reception or customer service preferred
  • Knowledgeable on the computer and able to operate Microsoft Office
  • Ability to represent the facility in a positive and professional manner
  • Must be able to work effectively in an individual or team setting
  • Strong organizational skills
  • Able to read, write and follow oral and written directions effectively

Job Duties

  • Answering the phones and referring to the appropriate department or person
  • Greet residents, families, guests, and staff in a courteous and professional manner
  • Communicate effectively between departments for special events, vendors, guest meals, visitors, outside providers, and inquiries
  • General office duties including typing, filing, distribution of mail and other duties as assigned
  • Guide tours, fill out inquiry forms and introduce prospective residents to the appropriate manager on duty if needed
  • Follow Marketing guidelines for phone inquiries and guided tours
  • Accept rental payments and issue receipt if requested

Job Criteria

Experience

Entry Level (1-2 years)


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