Job Overview
Employment Type
Full-time
Hourly
Compensation
Hourly
Exact $21.00
Work Schedule
Standard Hours
Day Shifts
Benefits
Health Insurance
Paid Time Off
Retirement Plan
Professional development opportunities
friendly work environment
Job Description
A respected organization located in Waterbury is currently seeking a professional, dependable Receptionist to join their team in support of their Housing and Rental Assistance Program. This organization is well-known in the community for its commitment to providing essential housing resources and support to individuals and families in need. With a focus on community service and client-centered assistance, the organization offers a vibrant and meaningful workplace where every employee contributes to making a positive impact. The position is scheduled Monday through Friday from 8:00 AM to 5:00 PM, and it offers a competitive pay rate of $21 per hour, reflecting the responsibility and expertise required for the role.
The Receptionist plays a critical role in ensuring smooth front-office operations, serving as the first point of contact for clients, landlords, attorneys, and community members. This role calls for a candidate who is not only organized and detail-oriented but also capable of managing a high volume of telephone calls and client interactions in a busy office environment. The ideal candidate will bring a friendly, professional demeanor and excellent communication skills to maintain a welcoming atmosphere. Besides managing incoming calls and greeting visitors, the Receptionist prepares correspondence, reports, and forms with accuracy and efficiency. This person also maintains organized filing systems and client records, supports program staff with general administrative and clerical duties, and ensures confidentiality while handling sensitive information.
The role demands multitasking abilities, strong prioritization skills, and the capacity to work well under pressure. Applicants should be comfortable working with diverse populations and demonstrating a passion for serving the community. The position includes responsibilities such as logging incoming Requests for Tenancy Approval, updating available unit listings, preparing monthly client re-certification packets, and reviewing eligibility applications for completeness and accuracy. This is an excellent opportunity for someone seeking a stable, meaningful role contributing to important housing assistance initiatives within the Waterbury community. Joining this team means becoming part of a dedicated workforce committed to helping individuals and families secure safe and stable housing through comprehensive assistance programs.
The Receptionist plays a critical role in ensuring smooth front-office operations, serving as the first point of contact for clients, landlords, attorneys, and community members. This role calls for a candidate who is not only organized and detail-oriented but also capable of managing a high volume of telephone calls and client interactions in a busy office environment. The ideal candidate will bring a friendly, professional demeanor and excellent communication skills to maintain a welcoming atmosphere. Besides managing incoming calls and greeting visitors, the Receptionist prepares correspondence, reports, and forms with accuracy and efficiency. This person also maintains organized filing systems and client records, supports program staff with general administrative and clerical duties, and ensures confidentiality while handling sensitive information.
The role demands multitasking abilities, strong prioritization skills, and the capacity to work well under pressure. Applicants should be comfortable working with diverse populations and demonstrating a passion for serving the community. The position includes responsibilities such as logging incoming Requests for Tenancy Approval, updating available unit listings, preparing monthly client re-certification packets, and reviewing eligibility applications for completeness and accuracy. This is an excellent opportunity for someone seeking a stable, meaningful role contributing to important housing assistance initiatives within the Waterbury community. Joining this team means becoming part of a dedicated workforce committed to helping individuals and families secure safe and stable housing through comprehensive assistance programs.
Job Requirements
- High school diploma or GED required
- 1-2 years of receptionist, administrative, or office support experience preferred
- Proficiency in Microsoft Word and general computer skills
- Ability to learn program-specific software systems
- Experience operating standard office equipment, including multi-line phone systems
- Strong communication and interpersonal skills
- Basic math skills, including arithmetic and percentages
- Ability to multitask, prioritize responsibilities, and work effectively under pressure
- Professional demeanor and ability to interact with diverse populations, including clients, landlords, attorneys, and the public
Job Qualifications
- High school diploma or GED required
- 1-2 years of receptionist, administrative, or office support experience preferred
- Proficiency in Microsoft Word and general computer skills
- Ability to learn program-specific software systems
- Experience operating standard office equipment, including multi-line phone systems
- Strong communication and interpersonal skills
- Basic math skills, including arithmetic and percentages
- Ability to multitask, prioritize responsibilities, and work effectively under pressure
- Professional demeanor and ability to interact with diverse populations, including clients, landlords, attorneys, and the public
Job Duties
- Answer and direct incoming telephone calls professionally and efficiently
- Greet clients and visitors while providing excellent customer service
- Prepare, type, and distribute correspondence, reports, and forms
- Maintain organized filing systems and accurate client records
- Log incoming Requests for Tenancy Approval and update available unit listings
- Prepare monthly client re-certification packets
- Receive, sort, and distribute incoming mail and faxes
- Review eligibility applications for completeness and accuracy
- Provide general administrative and clerical support to program staff
- Maintain confidentiality when handling sensitive information
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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