Receptionist

The Knollwood Nursing Center at The Briarwood Community is a leading healthcare facility located in Worcester, Massachusetts, dedicated to providing exceptional long-term care and rehabilitation services. Renowned as the #1 Continuing Care Retirement Community in Massachusetts by Newsweek for the past three years, The Briarwood Community prides itself on fostering a supportive and resident-focused environment. This establishment emphasizes respect, support, and empowerment for its staff, enabling them to deliver outstanding care to residents. The community integrates advanced healthcare services with compassionate support, ensuring that seniors receive coordinated care that enhances their well-being, independence, and personal fulfillment over time.

The Knollwood Nursing Center is currently seeking a full-time Receptionist to join its Administrative Team. This role offers a unique opportunity for a professional with strong customer service, communication, and administrative skills who is eager to grow within healthcare administration. The typical work schedule is Monday through Friday during daytime hours, with some flexibility based on the organization’s needs. The position offers an hourly wage range from $16.00 to $18.00. As a Receptionist, you'll be the welcoming face of the facility, responsible for creating a positive first impression for residents, families, visitors, and staff. You will handle essential front desk functions such as greeting guests, managing incoming calls, supporting billing processes, and maintaining accurate records, all while ensuring the confidentiality and compliance standards required by healthcare regulations like HIPAA are met.

This role requires strong organizational skills and attention to detail, as well as the ability to multitask effectively in a fast-paced healthcare environment. Emphasis is placed on professionalism, empathy, and a customer service-oriented mindset, as the Receptionist serves not only as a point of contact but also as a vital link supporting clinical and administrative teams. The Knollwood Nursing Center values collaboration, and the chosen candidate will work closely with various departments to contribute to the smooth daily operations of the community. In addition to competitive pay, employees at The Briarwood Community enjoy numerous benefits, including discounted meals, access to wellness facilities such as an indoor pool, gym, and sauna, paid holidays, vacation time, a 401(k) plan with employer matching, and medical and dental insurance. This comprehensive benefits package reflects the community’s commitment to supporting its workforce while fostering a positive and healthy work environment.

Joining The Knollwood Nursing Center means becoming part of a mission-driven organization dedicated to enhancing the quality of life for seniors through compassionate care and strong community values. The Receptionist role is essential in maintaining the welcoming atmosphere that characterizes The Briarwood Community, ensuring every interaction supports the comfort, dignity, and recovery of residents and their families. If you are seeking a fulfilling career path in healthcare administration with a reputable and supportive employer, this full-time opportunity in Worcester, MA, offers a meaningful way to contribute to an esteemed continuing care community while advancing your professional skills.