
Job Overview
Employment Type
Hourly
Compensation
Salary
Range $30,000.00 - $46,000.00
Work Schedule
Standard Hours
Benefits
Starting hourly base $15 - $20 per hour depending on licensing
Commissions
Paid time off - three weeks for personal time and vacation
Valuable experience
growth potential
Opportunity for advancement within the office
Job Description
State Farm is a leading insurance agency known for its commitment to providing exceptional customer service and comprehensive insurance solutions tailored to individual needs. With a strong presence nationwide, State Farm offers a dynamic work environment that values professionalism, growth, and community engagement. The company supports its team members with training and career advancement opportunities, making it an excellent place for those looking to build a rewarding career in the insurance industry, even without prior experience. State Farm's reputation for integrity and customer-centered services is what makes it a preferred choice among both clients and employees alike.
This position is for a Receptionist - Team Member within a State Farm Agent's office, designed for individuals who seek meaningful work coupled with competitive compensation. The role primarily involves handling administrative and office support activities alongside delivering excellent customer service. Insurance experience is not mandatory, as State Farm offers thorough training to the right candidates who demonstrate the essential skills and a dedication to excel. The position is structured as a full-time opportunity, offering a starting hourly wage ranging from $15 to $20 depending on licensing, with additional earning potential through commissions.
In this role, the receptionist serves as the front line of communication, managing telephone calls, greeting and assisting visitors, and performing various clerical duties such as word processing, creating spreadsheets, and preparing presentations. Attention to detail and strong organizational skills are crucial, as is the ability to conduct internet research effectively. Responsibilities extend to handling incoming and outgoing mail, scheduling appointments, updating policyholder information, and efficiently managing billing processes. The Team Member also plays a vital role in ensuring customers receive timely proof of insurance and relevant informational brochures. Beyond administrative tasks, the receptionist is essential in fostering positive relationships with clients by providing responsive and courteous service.
This opportunity not only offers a robust introduction to the insurance industry but also provides substantial benefits that support work-life balance and personal growth. Employees accrue three weeks of paid time off for vacation and personal time, enjoy the possibility for career advancement, and gain valuable experience that can pave the way for future success within the agency. Licensed candidates or those working toward obtaining a Property and Casualty license as well as a Life and Health license will find this an ideal role to leverage their credentials and maximize their earnings. Overall, the position is suited for dependable, organized individuals who thrive in a customer-focused environment and are eager to contribute meaningfully while developing their professional skills.
This position is for a Receptionist - Team Member within a State Farm Agent's office, designed for individuals who seek meaningful work coupled with competitive compensation. The role primarily involves handling administrative and office support activities alongside delivering excellent customer service. Insurance experience is not mandatory, as State Farm offers thorough training to the right candidates who demonstrate the essential skills and a dedication to excel. The position is structured as a full-time opportunity, offering a starting hourly wage ranging from $15 to $20 depending on licensing, with additional earning potential through commissions.
In this role, the receptionist serves as the front line of communication, managing telephone calls, greeting and assisting visitors, and performing various clerical duties such as word processing, creating spreadsheets, and preparing presentations. Attention to detail and strong organizational skills are crucial, as is the ability to conduct internet research effectively. Responsibilities extend to handling incoming and outgoing mail, scheduling appointments, updating policyholder information, and efficiently managing billing processes. The Team Member also plays a vital role in ensuring customers receive timely proof of insurance and relevant informational brochures. Beyond administrative tasks, the receptionist is essential in fostering positive relationships with clients by providing responsive and courteous service.
This opportunity not only offers a robust introduction to the insurance industry but also provides substantial benefits that support work-life balance and personal growth. Employees accrue three weeks of paid time off for vacation and personal time, enjoy the possibility for career advancement, and gain valuable experience that can pave the way for future success within the agency. Licensed candidates or those working toward obtaining a Property and Casualty license as well as a Life and Health license will find this an ideal role to leverage their credentials and maximize their earnings. Overall, the position is suited for dependable, organized individuals who thrive in a customer-focused environment and are eager to contribute meaningfully while developing their professional skills.
Job Requirements
- Bilingual Spanish/English preferred
- Must be dependable and have a track record of providing excellent customer service to clients
- Excellent communication skills - written, verbal and listening
- Must be able to work 8 hours a day without being on cell phone, unless for emergencies
- Must have a dependable vehicle to and from work
- Must have a clean criminal background
- Must be able to obtain Property and Casualty license
- Must be able to obtain Life and Health license
Job Qualifications
- High school diploma or equivalent
- Strong written and verbal communication skills
- Proficiency with office software and internet research
- Ability to multitask and manage time efficiently
- Customer service experience preferred
- Bilingual Spanish/English preferred
Job Duties
- Perform administrative and office support activities
- Field telephone calls and greet visitors
- Manage appointment scheduling
- Handle incoming and outgoing mail
- Update policyholder contact information
- Print, fax, and send proof of insurance
- Dispense informational brochures
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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