Receptionist

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $16.00 - $16.75
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Work Schedule

On-call
Day Shifts
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Benefits

competitive pay
Tuition Assistance
Student Loan Forgiveness
Paid Time Off
403b employer match
Health Insurance
Dental Insurance
Vision Insurance
Disability insurance
Life insurance
Employee assistance program
Pet insurance

Job Description

The Pines of Richfield is a distinguished senior living community located in Richfield, Minnesota, offering a holistic range of independent and assisted living services to its residents. Nestled within the broader network of Cassia, a nonprofit and mission-driven senior care organization with over two centuries of dedication to elder care, The Pines distinguishes itself by fostering a warm, welcoming, and relationship-focused environment. This 82-bed small-community campus emphasizes strong interpersonal connections between residents and staff, promoting a sense of belonging and wellbeing. Cassia's rich heritage ensures that its care practices are rooted in compassion and professionalism, guided by its core values of Respect, Excellence, Integrity, Stewardship, Compassion, Collaboration, Unity, and Innovation. These values are embedded in all aspects of operations at The Pines, reflecting an unwavering commitment to enhancing life quality for older adults. Employees at The Pines are part of a supportive and inclusive culture that values collaboration and professional development, positioning the community as a leader in elder care services in the region. For additional information, interested candidates and visitors can explore https://thepinesrichfield.com/life/ to gain insight into community life and organizational ethos.

The Pines is currently seeking a full-time Receptionist to join its dedicated team. This role is ideal for individuals looking to start or grow their careers in healthcare administration. Working under this position involves greeting visitors, managing multi-line phone communications, supporting administrative needs, and providing exemplary customer service within the vibrant senior living environment. Receptionists are the first faces and voices of The Pines and must exemplify friendliness, professionalism, and multi-tasking capability to accommodate a dynamic set of responsibilities including answering guest questions, maintaining reservation records, providing basic technological assistance, and handling mail sorting tasks. This position offers employment benefits and operates on a daytime schedule from 8:30 AM to 2:00 PM, with wages ranging from $16 to $16.75 per hour depending on experience. The role also requires flexibility for on-call duties to cover shifts as necessary, contributing to seamless community operations. This opportunity provides an enriching experience to contribute to the wellbeing of older adults in a supportive, mission-driven context while growing valuable skills in a healthcare setting.

Job Requirements

  • High school diploma or equivalent
  • minimum 1 year of receptionist or related office experience
  • ability to pass a background check
  • willingness to be on-call and cover shifts
  • proficiency in Microsoft Office applications
  • ability to operate a multi-line phone system
  • strong communication and interpersonal skills
  • availability to work daytime shifts from 8:30 AM to 2:00 PM

Job Qualifications

  • 1+ years of recent receptionist, office support experience
  • ability to pass a background check
  • must be open and willing to be on-call and cover shifts as needed
  • must be able to use a multi-line phone system
  • proficient in Microsoft Suite (Word, Excel, Outlook, etc)
  • experience working in a healthcare setting a plus
  • excellent customer service skills

Job Duties

  • Greet and welcome guests with a positive and helpful attitude
  • provide excellent customer service at all times
  • maintain records and reservation requests
  • answer incoming calls, transfer calls, and take messages
  • answer guest questions, and direct visitors throughout the community
  • provide basic word-processing and data support as needed
  • help answer basic technology computer questions
  • sort mail and complete other administrative tasks as assigned
  • complete additional tasks as needed

Job Criteria

Experience

Entry Level (1-2 years)


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