
Job Overview
Employment Type
Part-time
Hourly
Work Schedule
Flexible
Weekend Shifts
Job Description
Great Clips is a leading hair salon franchise known for its convenient, quality haircuts and exceptional customer service. Operating with a team-oriented approach, Great Clips ensures that every client receives a positive salon experience from the moment they check in until their service is complete. With locations across the United States and Canada, Great Clips prides itself on providing value, speed, and professional styling at affordable prices. The brand is committed to making each visit satisfying, encouraging customers to return repeatedly. Their salons are designed to be welcoming and friendly, creating an atmosphere where customers feel comfortable and well cared for. \n\nThe Receptionist role at the Monarch Great Clips salon in Papillion offers an excellent opportunity for individuals who enjoy interacting with people and working in a fast-paced, fun environment. This position is ideal for teenagers or anyone who loves engaging with customers and taking part in a dynamic team. It is an hourly paid role, with weekend availability required, and offers the chance to earn extra income while gaining valuable experience in customer service and retail transactions. As a key frontline representative of the salon, the Receptionist is responsible for warmly greeting customers as they enter, managing check-ins, and effectively communicating salon processes such as Online Check-in and the Wait Time Monitor.\n\nIn addition to customer interaction, Receptionists handle essential administrative tasks including processing payments, issuing receipts, and updating customer contact information. They also support salon operations by maintaining cleanliness in the front desk and lobby areas, assisting stylists in keeping the salon sanitary, and managing phone calls professionally. The role calls for excellent organizational skills, the ability to work well under pressure during peak times, and a dedication to resolving customer issues efficiently. The salon owner values individuals who can contribute to a positive team environment while maintaining a friendly and welcoming demeanor. This job offers a chance to develop communication skills, learn retail product knowledge for customer recommendations, and gain experience in a customer-focused business setting. Ideal candidates will be flexible with their schedule and committed to fostering great customer service within a fast-paced beauty salon atmosphere. Joining the Great Clips team means becoming part of a reputable brand that supports employee growth and prioritizes delivering an outstanding client experience. If you are enthusiastic about serving customers and enjoy a lively, team-based workplace, this receptionist position at Great Clips Monarch in Papillion could be a perfect fit.
Job Requirements
- Must be at least 16 years old
- Must have availability on weekends
- Must be able to answer phone calls professionally
- Must be able to stand for extended periods
- Must be able to maintain a clean and organized work area
- Must be able to work in a fast-paced environment
- Must be friendly and flexible with a positive attitude
Job Qualifications
- High school diploma or equivalent preferred
- Experience in customer service or retail is beneficial but not required
- Strong communication and interpersonal skills
- Ability to multitask in a busy environment
- Basic familiarity with point of sale systems
- Friendly and approachable personality
- Ability to work flexible hours including weekends
Job Duties
- Warmly greet customers
- Communicate and educate customers on Great Clips processes including Online Check-in and the Wait Time Monitor
- Process transactions and issue receipts
- Have general knowledge of retail products and make recommendations
- Manage the flow of customers between check-in and the service
- Maintain cleanliness and sanitation of the front desk and lobby area
- Manage answering phones
- Inform customers about services
- Update customer records with contact information
- Assist stylists in maintaining salon cleanliness and sanitation
- Commit to working a flexible schedule including peak times
- Show dedication to great customer service
- Work efficiently and effectively resolve customer issues
- Work in a fast-paced environment
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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