Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $19.00 - $22.00
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Holiday pay
Professional Development

Job Description

The hiring establishment is a dynamic and multifaceted company that manages operations for multiple businesses through its centralized office functions. With a strong commitment to customer service and operational efficiency, the company prides itself on maintaining organized communication channels and providing excellent assistance to visitors, clients, and employees. Serving as the hub for various departments and offices, the organization handles an array of administrative tasks including mail processing, appointment scheduling, event organization, and customer relations management. The company has embraced a modern office environment that supports both employee engagement and client responsiveness, which is fundamental to its ongoing success and positive workplace culture.

The available role is for a Receptionist, a vital position reporting directly to the Director of Finance. This full-time position offers a competitive hourly wage of $19 to $22 and requires a professional who can expertly manage front office duties, act as the company’s telephone call administrator, and support multiple operational functions. The Receptionist will be responsible for answering telephone inquiries, guiding visitors, managing incoming and outgoing mail, maintaining office supplies, and performing various administrative duties to ensure smooth office operation. This role demands versatility, exceptional communication skills, proficiency in office technology, and the ability to multitask efficiently.

Beyond traditional receptionist responsibilities, the ideal candidate will be actively involved in maintaining the reception area’s appearance, managing appointment calendars, supporting other departments with projects, and assisting with seasonal events and activities, thereby enhancing the overall workplace experience. The role's physical requirements are moderate, including the ability to occasionally lift up to 25 pounds and perform varied office activities. The company values attention to detail, a proactive customer service approach, and the ability to work collaboratively in a multi-departmental setting.

Applicants should meet specific educational and experience prerequisites and demonstrate a solid foundation of knowledge, skills, and abilities tailored for this multifaceted role. The position also emphasizes the importance of effective verbal and written communication, active listening, time management, and proficiency with computers and office equipment. Overall, this Receptionist position is a key contributor to the operational success and professional image of the company, providing an excellent opportunity for individuals seeking a challenging and rewarding front-line office role.

Job Requirements

  • High school diploma or GED
  • minimum of one year prior receptionist or customer service experience
  • effective verbal and written communication skills
  • ability to give full attention by actively listening
  • excellent customer service skills
  • time management and organizational skills
  • attention to detail
  • proficient use of computers and other standard office equipment

Job Qualifications

  • High school diploma or GED
  • minimum of one year prior receptionist or customer service experience
  • effective verbal and written communication skills
  • ability to give full attention by actively listening
  • excellent customer service skills
  • time management and organizational skills
  • attention to detail
  • proficient use of computers and other standard office equipment

Job Duties

  • Answers telephones to direct calls, take messages or provide information for multiple companies with multiple lines
  • processes, sorts, and distributes company mail
  • delivers outgoing mail daily to the post office
  • files documents and records
  • greets and assists incoming visitors, clients, and employees
  • serves as the company phone administrator
  • maintains reception area
  • fills copiers and fax machines with paper and ink as needed, dusting and straightening of area, waters plants, replenishes daily sign out sheet and visitor log
  • receives shipments and deliveries
  • orders materials, supplies, and/or equipment
  • prepares daily bank deposit spreadsheets and documents for clients
  • prepares memos and other business correspondence
  • proofreads documents, records, or other files to ensure accuracy
  • responds to customer problems or complaints
  • schedules appointments and maintains and updates appointment calendars
  • schedules repair technicians for all office equipment
  • supports other departments with projects and tasks, as needed
  • keeps up to date on applicable staff members availability
  • assists with seasonal and company events and activities

Job Criteria

Experience

Entry Level (1-2 years)


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