Receptionist

Higginbotham Insurance Agency, Inc. is a well-established insurance and risk management firm dedicated to providing comprehensive insurance solutions and exceptional client service. Known for its commitment to integrity, innovation, and personalized service, Higginbotham offers a variety of insurance products including property and casualty, employee benefits, and personal insurance. With a focus on both business and individual clients, Higginbotham prides itself on helping clients manage risks effectively to protect their assets and ensure their peace of mind. As a respected industry leader, the agency fosters a culture of teamwork and continuous learning to maintain high service standards and achieve corporate goals.

The Receptionist role at Higginbotham Insurance Agency plays a critical part in delivering outstanding client experiences and supporting the internal team. This position is responsible for serving as the first point of contact for visitors and clients entering the office, embodying the company’s culture of warmth and professionalism. The Receptionist will greet visitors, maintain a tidy and welcoming lobby, and efficiently manage communication channels including multi-line telephone systems and mail services. This role requires strong organizational skills to maintain up-to-date customer files which include policy information, correspondence, and contact details. Additionally, the Receptionist will assist Account Managers with administrative tasks, order office supplies, and identify opportunities to engage with customers to enhance client satisfaction.

This position demands excellent communication and interpersonal skills to effectively interact with clients and colleagues. The ideal candidate will demonstrate dependability, timeliness, and adaptability in a dynamic work environment. Emphasizing attention to detail, creative thinking, and problem-solving skills, the Receptionist contributes to smooth office operations and supports the overall mission of the agency. Higginbotham offers a supportive work environment where employees are encouraged to participate actively in company culture and corporate objectives.

Higginbotham provides competitive benefits including medical, dental, vision, prescription drug coverage, a 401K plan, and an equity incentive plan. Employees also benefit from multiple supplemental options supporting physical, emotional, and financial wellbeing. The company values work-life balance, offering paid holidays and paid time off along with wellness programs to promote health and productivity. This is an excellent opportunity for individuals seeking to grow their career in an established insurance agency that values learning and team collaboration. The Receptionist role is non-supervisory and is best suited for candidates with a strong customer service orientation and a commitment to contributing positively in a team setting.